Aetna Exam Questions with Latest Already Graded A+ Questions with
Correct Answers
Question 1:
Monthly Commission Report (Two years of monthly data is available) License reports
A and B
All of the above
Answer:
License reports
Question 2:
Medicare?
Pass the Aetna Individual Medicare certification process for the product(s) you intend to sell
Have an active contract with Aetna Medicare through the Medicare Producer contracting site
Receive your Ready to Sell (RTS) notice from Aetna All of the above
Answer:
Pass the Aetna Individual Medicare certification process for the
Question 3:
and will result in a chargeback of the full commission paid True False
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
Answer:
TrueCompliance and Agent Oversight - Fraud, Waste and Abuse
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
True
Question 4:
To report compliance or fraud, waste, and abuse concerns to Aetna you should: Make an
anonymous call to Ethics Line® (1-877-287-2040)
Visit Ethics Line® on the web at www.CVSHealth.com/EthicsLine Fax the information to the
closest Social Security office
Mail your concerns in writing to David Falkowski, CVS Chief Compliance Officer
A, B, and D
Answer:
Make an anonymous call to Ethics Line® (1-877-287-2040)
, Question 5:
Our Agent Oversight team will
implement corrective action when there are CMS infractions and prohibited tactics. Disciplinary
or corrective action may include: Focused training or monitoring sessions
Verbal or written warnings Full retraining and re-testing
Answer:
prohibited tactics. Disciplinary or corrective action may include:
Question 6:
Placement on an agent "watch list"
Suspension or probationary period, with or without commissions Contract and appointment
termination, with or without cause All of the above
Answer:
Suspension or probationary period, with or without commissions
Question 7:
You can receive commission for any sale that results from an unreported marketing/sales
event. True False
False
Compliance & Agent Oversight - Marketing & Sales Events
Answer:
False
Question 8:
Conducting health screenings that give the impression of "cherry picking". b.
Requiring beneficiaries to provide
contact information as a prerequisite for attending an event. c.
Asking a beneficiary for a referral d.
Answer:
b.
Question 9:
Using superlative language such as "the best", "one of the best" or "rated number one", unless
substantiated by data provided by CMS
Claiming you are recommended or endorsed by CMS. f.
All of the above All of the above
Compliance & Agent Oversight - Scope of Appointment (SOA) requirements
Answer:
f.
Correct Answers
Question 1:
Monthly Commission Report (Two years of monthly data is available) License reports
A and B
All of the above
Answer:
License reports
Question 2:
Medicare?
Pass the Aetna Individual Medicare certification process for the product(s) you intend to sell
Have an active contract with Aetna Medicare through the Medicare Producer contracting site
Receive your Ready to Sell (RTS) notice from Aetna All of the above
Answer:
Pass the Aetna Individual Medicare certification process for the
Question 3:
and will result in a chargeback of the full commission paid True False
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
Answer:
TrueCompliance and Agent Oversight - Fraud, Waste and Abuse
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
True
Compliance and Agent Oversight - Fraud, Waste and Abuse
True
Question 4:
To report compliance or fraud, waste, and abuse concerns to Aetna you should: Make an
anonymous call to Ethics Line® (1-877-287-2040)
Visit Ethics Line® on the web at www.CVSHealth.com/EthicsLine Fax the information to the
closest Social Security office
Mail your concerns in writing to David Falkowski, CVS Chief Compliance Officer
A, B, and D
Answer:
Make an anonymous call to Ethics Line® (1-877-287-2040)
, Question 5:
Our Agent Oversight team will
implement corrective action when there are CMS infractions and prohibited tactics. Disciplinary
or corrective action may include: Focused training or monitoring sessions
Verbal or written warnings Full retraining and re-testing
Answer:
prohibited tactics. Disciplinary or corrective action may include:
Question 6:
Placement on an agent "watch list"
Suspension or probationary period, with or without commissions Contract and appointment
termination, with or without cause All of the above
Answer:
Suspension or probationary period, with or without commissions
Question 7:
You can receive commission for any sale that results from an unreported marketing/sales
event. True False
False
Compliance & Agent Oversight - Marketing & Sales Events
Answer:
False
Question 8:
Conducting health screenings that give the impression of "cherry picking". b.
Requiring beneficiaries to provide
contact information as a prerequisite for attending an event. c.
Asking a beneficiary for a referral d.
Answer:
b.
Question 9:
Using superlative language such as "the best", "one of the best" or "rated number one", unless
substantiated by data provided by CMS
Claiming you are recommended or endorsed by CMS. f.
All of the above All of the above
Compliance & Agent Oversight - Scope of Appointment (SOA) requirements
Answer:
f.
