C182 INTRODUCTION TO IT WGU EXAM
CERTIFICATION REVIEW SET 2026
QUESTIONS WITH ANSWERS GRADED A+
⫸ JavaScript, Python, PHP, and JSP are examples of what type of
programming language? Answer: These are examples of *scripting
languages*.
⫸ BASIC, C, C++, FORTRAN, and LISP are examples of which kind
of programming language? Answer: These are known as *high-level
programming languages*.
⫸ A system comprised of different parts working together to
accomplish a goal is known as what? Answer: This loosely defines
*Information Technology.*
⫸ Maintaining computer systems, installing hardware/software,
configuring OSs, and performing some scripting are the roles of which
type of administrator? Answer: These are typically some of the roles
associated with a *Systems Administrator*.
⫸ Running wire, working with network hardware, configuring
machines for network communication, and troubleshooting the network
are roles of which type of administrator? Answer: These are typically
some of the roles associated with a *Network Administrator*.
,⫸ Designing, developing, and supporting DBMSs (Database
Management Systems) are roles of which type of administrator?
Answer: These are typically some of the roles associated with a
*Database Administrator*.
⫸ Installing, configuring, and administering firewall security are some
of the roles of which type of administrator? Answer: These are typically
some of the roles associated with a *Security Administrator*.
⫸ Installing, configuring, maintaining, securing, and troubleshooting
web servers are the roles of which type of administrator? These admins
may be referred to as a "webmaster" and may or may not be responsible
for the server hardware. Answer: These are typically the roles associated
with a *Web Administrator*.
⫸ What are some skills desired for IT personnel? Answer:
Troubleshooting/problem-solving, knowledge of operating systems,
system level programming (scripting), system security, hardware.
⫸ Information can be defined as _________ data. Answer: Processed
⫸ Is data *more* or *less* structured than information? Answer: Data
is *less* structured than information.
⫸ __________ is the output of some process. Answer: Information
,⫸ What does DIKW refer to? Answer: Data -> Information ->
Knowledge -> Wisdom
⫸ What is the difference between information and data? Answer: Data
consists of raw inputs, whereas information consists of data that has
been processed into more useful material.
⫸ A set of tools, such as computer hardware & software, and the people
that use these tools in order to manipulate data to obtain information
describes what? Answer: This is an *Information System*.
⫸ What 5 characteristics does *quality data* consist of? Answer:
Relevant - timely - thorough - accurate - reliable
⫸ What does *IPO* / *IPO+S* refer to? Answer: Input - Processing -
Output - Storage
⫸ What four operations does a computer perform? Answer: IPO /
IPO+S - Input - Processing - Output - Storage
⫸ The physical components of the computer are referred to as what?
Answer: The physical components of the computer are referred to as
*hardware*.
⫸ Programs and other operating information used by the computer is
known as what? Answer: Software
, ⫸ A collection of computers and resources connected by various media
to enable communication with each other refers to what in a computer
system? Answer: A *computer network*.
⫸ The people who use the computer system are known as what?
Answer: Users
⫸ What is a network protocol? Answer: A standard set of rules used to
determine how networks communicate with each other.
⫸ What is the most common network protocol? Answer: TCP/IP
⫸ What are the 4 main components of a computer system? Answer:
CPU - memory - input/output (I/O) - bus
⫸ The hardware in a computer that executes instructions and commands
the computer components is known as what? Answer: This is the
*Central Processing Unit* (CPU).
⫸ What contains peripheral devices (mouse, keyboard, monitor, etc)
used for input, output, and long-term storage? Answer: The *I/O
system*.
⫸ What stores programs being executed and the data that the programs
use? Answer: Computer memory (RAM)
CERTIFICATION REVIEW SET 2026
QUESTIONS WITH ANSWERS GRADED A+
⫸ JavaScript, Python, PHP, and JSP are examples of what type of
programming language? Answer: These are examples of *scripting
languages*.
⫸ BASIC, C, C++, FORTRAN, and LISP are examples of which kind
of programming language? Answer: These are known as *high-level
programming languages*.
⫸ A system comprised of different parts working together to
accomplish a goal is known as what? Answer: This loosely defines
*Information Technology.*
⫸ Maintaining computer systems, installing hardware/software,
configuring OSs, and performing some scripting are the roles of which
type of administrator? Answer: These are typically some of the roles
associated with a *Systems Administrator*.
⫸ Running wire, working with network hardware, configuring
machines for network communication, and troubleshooting the network
are roles of which type of administrator? Answer: These are typically
some of the roles associated with a *Network Administrator*.
,⫸ Designing, developing, and supporting DBMSs (Database
Management Systems) are roles of which type of administrator?
Answer: These are typically some of the roles associated with a
*Database Administrator*.
⫸ Installing, configuring, and administering firewall security are some
of the roles of which type of administrator? Answer: These are typically
some of the roles associated with a *Security Administrator*.
⫸ Installing, configuring, maintaining, securing, and troubleshooting
web servers are the roles of which type of administrator? These admins
may be referred to as a "webmaster" and may or may not be responsible
for the server hardware. Answer: These are typically the roles associated
with a *Web Administrator*.
⫸ What are some skills desired for IT personnel? Answer:
Troubleshooting/problem-solving, knowledge of operating systems,
system level programming (scripting), system security, hardware.
⫸ Information can be defined as _________ data. Answer: Processed
⫸ Is data *more* or *less* structured than information? Answer: Data
is *less* structured than information.
⫸ __________ is the output of some process. Answer: Information
,⫸ What does DIKW refer to? Answer: Data -> Information ->
Knowledge -> Wisdom
⫸ What is the difference between information and data? Answer: Data
consists of raw inputs, whereas information consists of data that has
been processed into more useful material.
⫸ A set of tools, such as computer hardware & software, and the people
that use these tools in order to manipulate data to obtain information
describes what? Answer: This is an *Information System*.
⫸ What 5 characteristics does *quality data* consist of? Answer:
Relevant - timely - thorough - accurate - reliable
⫸ What does *IPO* / *IPO+S* refer to? Answer: Input - Processing -
Output - Storage
⫸ What four operations does a computer perform? Answer: IPO /
IPO+S - Input - Processing - Output - Storage
⫸ The physical components of the computer are referred to as what?
Answer: The physical components of the computer are referred to as
*hardware*.
⫸ Programs and other operating information used by the computer is
known as what? Answer: Software
, ⫸ A collection of computers and resources connected by various media
to enable communication with each other refers to what in a computer
system? Answer: A *computer network*.
⫸ The people who use the computer system are known as what?
Answer: Users
⫸ What is a network protocol? Answer: A standard set of rules used to
determine how networks communicate with each other.
⫸ What is the most common network protocol? Answer: TCP/IP
⫸ What are the 4 main components of a computer system? Answer:
CPU - memory - input/output (I/O) - bus
⫸ The hardware in a computer that executes instructions and commands
the computer components is known as what? Answer: This is the
*Central Processing Unit* (CPU).
⫸ What contains peripheral devices (mouse, keyboard, monitor, etc)
used for input, output, and long-term storage? Answer: The *I/O
system*.
⫸ What stores programs being executed and the data that the programs
use? Answer: Computer memory (RAM)
