MEDICAL OFFICE CONCEPTS FULL
SOLUTION VIEW AHEAD QUESTIONS AND
ANSWERS STUDY COMPANION
●● Established patient
Answer: Classification of a patient who has seen the physician of the
same specialty in the same practice within in the last three years. (4)
●● Chief complaint
Answer: The main reason a patient seeks medical services.
●● Urgent
Answer: Medical condition requiring treatment as a result of an
unforeseen illness, injury, or condition but is not defined as an
emergency. (4)
●● Shared medical appointment
Answer: A method of scheduling patients that has the advantage of
patient interaction. (4)
●● Stat
Answer: Immediately (4)
, ●● Triage
Answer: Systemically assessing a patient to determine when the patient
can be scheduled. (4)
●● Wave Scheduling
Answer: A method of scheduling patients that combines times during
which patients may be seen without a prearranged appointment and
scheduled appointment times. (4)
●● Open/Fixed hours scheduling
Answer: A method of seeing multiple patients during a block of time -
usually patients arrive at or close to the same time. (4)
●● Return reciept
Answer: Provides the sender with documentation of mailed materials.
(4)
●● Word processing
Answer: Software program used to enter, edit, format, and print
documents. (5)
●● SOAP
Answer: Medical documentation format that includes subjective and
objective data, assessment of data, and course of treatment. (5)
SOLUTION VIEW AHEAD QUESTIONS AND
ANSWERS STUDY COMPANION
●● Established patient
Answer: Classification of a patient who has seen the physician of the
same specialty in the same practice within in the last three years. (4)
●● Chief complaint
Answer: The main reason a patient seeks medical services.
●● Urgent
Answer: Medical condition requiring treatment as a result of an
unforeseen illness, injury, or condition but is not defined as an
emergency. (4)
●● Shared medical appointment
Answer: A method of scheduling patients that has the advantage of
patient interaction. (4)
●● Stat
Answer: Immediately (4)
, ●● Triage
Answer: Systemically assessing a patient to determine when the patient
can be scheduled. (4)
●● Wave Scheduling
Answer: A method of scheduling patients that combines times during
which patients may be seen without a prearranged appointment and
scheduled appointment times. (4)
●● Open/Fixed hours scheduling
Answer: A method of seeing multiple patients during a block of time -
usually patients arrive at or close to the same time. (4)
●● Return reciept
Answer: Provides the sender with documentation of mailed materials.
(4)
●● Word processing
Answer: Software program used to enter, edit, format, and print
documents. (5)
●● SOAP
Answer: Medical documentation format that includes subjective and
objective data, assessment of data, and course of treatment. (5)
