Six Sigma Green Belt – AIGPE questions with correct answers

Six Sigma Green Belt – AIGPE questions with
correct answers


QUALITY - CORRECT ANSWERS ✔✔Degree to which a set of
inherent characteristics of a product or service, fulfill requirements -
ISO


Explain DMAIC - CORRECT ANSWERS ✔✔DEFINE
MEASURE
ANALYZE
IMPROVE
CONTROL


Voice Of Customer Requirements (VOC Steps) - CORRECT
ANSWERS ✔✔1. Take the exact voice of customer
2. Excerpts from customers showcasing need
3. Critical to Quality (CTQ) requirements - write customer need in
measurable terms


Explain the Cause-Solution Matrix

,(x axis label: SOLUTION, y: CAUSE) - CORRECT ANSWERS ✔✔x
axis groups: simple | complex
y axis groups:
unknown
----
known
----------------
simple x known: Just Do It, Kaizen
simple x unknown: Seek Expert
complex x known: Lean
complex x unknown: Six Sigma


Define Statistics - CORRECT ANSWERS ✔✔Statistics is a way to get
information from data


What are the two branches of Statistics - CORRECT ANSWERS
✔✔Descriptive Statistics: Method organizing and presenting data in
a convenient and informative way (uppercase "N")


Inferential Statistics: Methods used to draw conclusions of
populations based on a sample (lowercase "n")

, What are the two measures of Descriptive Statistics? - CORRECT
ANSWERS ✔✔Measures of Central Tendency: Mean, Median, Mode,
Quartiles


Measures of Variance:
Standard Deviation, Variance, Range


What are the steps of the Define phase? - CORRECT ANSWERS
✔✔Q: What problem are you trying to solve?
1. Understand customer & business requirements
2. Complete the project charter
3. Complete high-level as-is process map
4. Toll gate review


What are the steps of the Measure phase? - CORRECT ANSWERS
✔✔Q: What is the extent of the problem?
1. Identify what to measure
2. Plan and collect data
3. Determine baseline performance
4. Toll gate review