Six Sigma Lean Six Sigma Green Belt (AIGPE)
exam questions with answers
What is Six Sigma? - CORRECT ANSWERS ✔✔Six Sigma is a
defined and disciplined business methodology to increase customer
satisfaction and profitability by streamlining operations, improving
quality and eliminating defects in every process company-wide.
What does ASQ stand for? - CORRECT ANSWERS ✔✔American
Society for Quality
What does COPC stand for? - CORRECT ANSWERS ✔✔Customer
Operations Performance Centre
what does ISO stand for? - CORRECT ANSWERS ✔✔International
Standards Organization
Quality occurs as a result of 4 activities. What are those activities? -
CORRECT ANSWERS ✔✔• Understanding customer requirements.
• Designing products and services that satisfy those requirements.
,• Developing processes that are capable of producing those products
and services.
• Controlling and managing those processes so they consistently
deliver to their capabilities.
What does BPR stand for? - CORRECT ANSWERS ✔✔Business
process reengineering
When is a BPR used? - CORRECT ANSWERS ✔✔A BPR project is
executed when the process reaches its saturation level of
performance.
What is the saturation level of business performance? - CORRECT
ANSWERS ✔✔When a process has reached the maximum limit of
performance levels and this cannot be improved, this situation is
termed as the saturation level of business performance.
What is the key focus of Six Sigma? - CORRECT ANSWERS ✔✔The
key focus of Six Sigma is to align and maintain business processes.
What is the key focus of BPR? - CORRECT ANSWERS ✔✔The key
focus of BPR is Radical Redesign of the process.
, What are the business drivers for BPR? - CORRECT ANSWERS
✔✔The business drivers for BPR are recession and changing
markets.
What are the business drivers for Six Sigma? - CORRECT ANSWERS
✔✔The business drivers for Six Sigma are value driven customer
demands.
What is the goal of Six Sigma? - CORRECT ANSWERS ✔✔The goal
of Six sigma is process alignment.
What is the goal of BPR? - CORRECT ANSWERS ✔✔The goal of
BPR is streamlining the process.
What is a Project Champion? - CORRECT ANSWERS ✔✔A project
champion is generally a business leader or a senior manager.
• Provides overall 6 sigma vision.
• Provides funding and resources for the project.
exam questions with answers
What is Six Sigma? - CORRECT ANSWERS ✔✔Six Sigma is a
defined and disciplined business methodology to increase customer
satisfaction and profitability by streamlining operations, improving
quality and eliminating defects in every process company-wide.
What does ASQ stand for? - CORRECT ANSWERS ✔✔American
Society for Quality
What does COPC stand for? - CORRECT ANSWERS ✔✔Customer
Operations Performance Centre
what does ISO stand for? - CORRECT ANSWERS ✔✔International
Standards Organization
Quality occurs as a result of 4 activities. What are those activities? -
CORRECT ANSWERS ✔✔• Understanding customer requirements.
• Designing products and services that satisfy those requirements.
,• Developing processes that are capable of producing those products
and services.
• Controlling and managing those processes so they consistently
deliver to their capabilities.
What does BPR stand for? - CORRECT ANSWERS ✔✔Business
process reengineering
When is a BPR used? - CORRECT ANSWERS ✔✔A BPR project is
executed when the process reaches its saturation level of
performance.
What is the saturation level of business performance? - CORRECT
ANSWERS ✔✔When a process has reached the maximum limit of
performance levels and this cannot be improved, this situation is
termed as the saturation level of business performance.
What is the key focus of Six Sigma? - CORRECT ANSWERS ✔✔The
key focus of Six Sigma is to align and maintain business processes.
What is the key focus of BPR? - CORRECT ANSWERS ✔✔The key
focus of BPR is Radical Redesign of the process.
, What are the business drivers for BPR? - CORRECT ANSWERS
✔✔The business drivers for BPR are recession and changing
markets.
What are the business drivers for Six Sigma? - CORRECT ANSWERS
✔✔The business drivers for Six Sigma are value driven customer
demands.
What is the goal of Six Sigma? - CORRECT ANSWERS ✔✔The goal
of Six sigma is process alignment.
What is the goal of BPR? - CORRECT ANSWERS ✔✔The goal of
BPR is streamlining the process.
What is a Project Champion? - CORRECT ANSWERS ✔✔A project
champion is generally a business leader or a senior manager.
• Provides overall 6 sigma vision.
• Provides funding and resources for the project.
