EPD Protocol Pilot Guide v7 Complete Study Guide,
Practice Questions & Exam Prep 2026–2027
Four incident priorities for law enforcement events: - correct answers -1.Officer/Deputy Safety
2.Caller Safety
3.Apprehending Suspects
4.Additional Information
Three unique challenges associated with law enforcement calls: - correct answers -1. Law enforcement
incidents are dynamic, and response needs can change quickly.
2. Law enforcement incidents are often reported after they have already occurred.
3. Suspects often flee the scene of law enforcement incidents.
Ask each question as __________ unless the answer is ___________ or has been spontaneously
provided by the caller. - correct answers -as written
obvious
The dispatcher may move on after asking the question : - correct answers -at least twice
If the dispatcher senses the caller did not understand the question, the dispatcher: - correct answers -
should rephrase the question
Freelance Question: - correct answers -A question that is not in the protocol or that does not provide an
appropriate clarification or enhancement to a question in the protocol.
1
, Freelance Instruction: - correct answers -An instruction that is generally considered to be beyond the
dispatcher's scope of practice or that is incorrect.
Leading Question: - correct answers -A question that provides a probable answer to a question that may
lead callers to give the answer they think the dispatcher wants to hear.
Caller in Danger Protocol (CID) - correct answers -Contains specific questions and instructions for callers
in immediate danger.
For 1st party caller in a sinking vehicle, obtaining an exact location, when not immediately available,
should or should not delay PAIs? - correct answers -should not
Weapon suffix should only be used if a weapon was involved. T/F - correct answers -True
The absence of a weapon suffix does not indicate there are "no weapons" but that the caller does not
have information regarding weapons. T/F - correct answers -True
A call for service involving a PAST event (as defined by local authority) that does not require a full
interrogation because, by the caller's assessment, the suspect, person, or vehicle is not in the area. -
correct answers -COLD CALL
A situation in which there is evidence to suggest minor or unknown injuries. - correct answers -Low
Mechanism
A situation in which there is evidence to suggest serious injuries as a result of the mechanism of injury. -
correct answers -High Mechanism
2
Practice Questions & Exam Prep 2026–2027
Four incident priorities for law enforcement events: - correct answers -1.Officer/Deputy Safety
2.Caller Safety
3.Apprehending Suspects
4.Additional Information
Three unique challenges associated with law enforcement calls: - correct answers -1. Law enforcement
incidents are dynamic, and response needs can change quickly.
2. Law enforcement incidents are often reported after they have already occurred.
3. Suspects often flee the scene of law enforcement incidents.
Ask each question as __________ unless the answer is ___________ or has been spontaneously
provided by the caller. - correct answers -as written
obvious
The dispatcher may move on after asking the question : - correct answers -at least twice
If the dispatcher senses the caller did not understand the question, the dispatcher: - correct answers -
should rephrase the question
Freelance Question: - correct answers -A question that is not in the protocol or that does not provide an
appropriate clarification or enhancement to a question in the protocol.
1
, Freelance Instruction: - correct answers -An instruction that is generally considered to be beyond the
dispatcher's scope of practice or that is incorrect.
Leading Question: - correct answers -A question that provides a probable answer to a question that may
lead callers to give the answer they think the dispatcher wants to hear.
Caller in Danger Protocol (CID) - correct answers -Contains specific questions and instructions for callers
in immediate danger.
For 1st party caller in a sinking vehicle, obtaining an exact location, when not immediately available,
should or should not delay PAIs? - correct answers -should not
Weapon suffix should only be used if a weapon was involved. T/F - correct answers -True
The absence of a weapon suffix does not indicate there are "no weapons" but that the caller does not
have information regarding weapons. T/F - correct answers -True
A call for service involving a PAST event (as defined by local authority) that does not require a full
interrogation because, by the caller's assessment, the suspect, person, or vehicle is not in the area. -
correct answers -COLD CALL
A situation in which there is evidence to suggest minor or unknown injuries. - correct answers -Low
Mechanism
A situation in which there is evidence to suggest serious injuries as a result of the mechanism of injury. -
correct answers -High Mechanism
2
