RATED A+ | NEW
compe ve advantage - Answer the ability of an organiza on to produce goods or services
more effec vely than compe tors do, thereby outperforming them
conceptual skills - Answer consist of the ability to think analy cally, to visualize an organiza on
as a whole and understand how to parts work together
Effec ve - Answer the ends. To achieve results, to make the right decisions and to successfully
carry them out so that they achieve the organiza on's goals
Efficient - Answer The means. To use resources- people, money, raw materials-wisely and cost-
effec vely
Entrepreneur - Answer someone who sees a new opportunity for a product of service and
launches a business to try to realize it
func onal managers - Answer responsible for just one organiza onal ac vity
human skills - Answer consist of the ability to work well in coopera on with other people to get
things done
management process - Answer planning, organizing, leading and controlling
Organizing - Answer arranging tasks, people, and other resources to accomplish the work
,Leading - Answer mo va ng, direc ng, and otherwise influencing people to work hard to
achieve the organiza on's goals
Controlling - Answer monitoring performance, comparing it with goals, and taking correc ve
ac on as needed
technical skills - Answer consist of the job-specific knowledge needed to perform well in a
specialized field
Top Managers - Answer make long-term decisions about the overall direc on of the
organiza on and establish the objec ves, policies, and strategies for it
Middle Managers - Answer implement the policies and plans of the top managers above them
and supervise and coordinate the ac vi es of the first-line managers below them
First line Managers - Answer make short-term opera ng decisions, direc ng the daily tasks of
non managerial personnel
Team Leaders - Answer a manager who is responsible for facilita ng team ac vi es toward
achieving key results
behavioral science - Answer Relies on scien fic research for developing theories about human
behavior that can be used to provide prac cal tools for managers
closed system - Answer has li,le interac on with its environment
contemporary perspec ve - Answer (1960s- present) systems, con ngency, quality
management
, Systems viewpoint - Answer regards the organiza on as systems of interrelated parts that
operate together to achieve a common purpose
Con ngency viewpoint - Answer emphasizes that a manager's approach should vary according
to the individual and environmental situa on
historical perspec ve (1911-1950s) - Answer classical, behavioral, quan ta ve
Classical Viewpoint - Answer emphasis on ways to manage work more efficiently
Scien fic VIewpoint - Answer emphasized the scien fic study of work methods to improve the
produc vity of individual workers
Administra ve - Answer concerned with managing the total organiza on
Quan ta ve Viewpoint - Answer applies quan ta ve techniques to management
learning organiza on - Answer an organiza on that ac vely creates, acquires, and transfers
knowledge within itself and is able to modify its behavior to reflect new knowledge
quality control - Answer the strategy for minimizing errors by managing each stage of
produc on
total quality management (TQM) - Answer a comprehensive approach (led by top management
and supported throughout the org) dedicated to con nuous quality improvement, training, and
customer sa sfac on