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Digital Servitization: How Industry 4.0 Technologies Impact Lean Six Sigma Implementation

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A graduate-level systematic literature review examining how digital-era technologies associated with Industry 4.0 impact the implementation of Lean Six Sigma. Synthesizes peer-reviewed articles from ScienceDirect and Scopus to answer the research question of how digitalization affects Lean Six Sigma practices. Covers key concepts in process improvement, quality management, and operations management, comparing traditional Lean Six Sigma approaches with digitally-enabled methods. A useful reference for coursework in operations management, quality management, or business technology strategy.

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Abstract

The paper's primary purpose is to demonstrate the impact of the digital era on the implementation of

Lean Six Sigma. Moreover, it aims at defining the concepts of Lean Six Sigma and Industry 4.0 by

raising the preliminary research question "How the Digital Era impacts the implementation of Lean

Six Sigma?" Hence, the study uses secondary data analysis and the systematic literature review to

collect and narrate the data. The sources were obtained from reliable databases for scientific

research, namely ScienceDirect and Scopus. Therefore, peer-reviewed articles, proceedings, and

online resources were analyzed and compared to reveal the significance of digitalization for the Six

Sigma methodology. The Industry 4.0 technologies were illustrated and explained how they are

used in Lean Six Sigma DMAIC. As a result, Lean Six Sigma is an essential foundation for

efficiently combining Industry 4.0 technologies with business processes for organization success.

Keywords: lean six sigma, industry 4.0, digitalization

, Contents

1. Literature Review.............................................................................................................................3
1.1 Lean Six Sigma............................................................................................................................3
1.2 Industry 4.0.................................................................................................................................4
2. Research Methods............................................................................................................................6
3. The Latest Development and the Impact of Digitalization on the Six Sigma Implementation........6
4. Lessons Learned and Conclusions....................................................................................................9
4.1 Lessons........................................................................................................................................9
4.2 Conclusions.................................................................................................................................9
References..........................................................................................................................................11




Figures

Figure 1. Lean Six Sigma: The Continuous Improvement (Silantyev et al., 2019)................................4
Figure 2. Fundamental elements of Industry 4.0 (Silantyev et al., 2019)............................................5
Figure 3. The Industry 4.0 technologies combines with Lean Six Sigma (Silantyev et al., 2019).........8

Document information

Uploaded on
July 5, 2026
Number of pages
15
Written in
2022/2023
Type
Essay
Professor(s)
Unknown
Grade
A
$20.99

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