MHA 702 Exam 3 (ch 7-9) Questions and
Answers | Latest 2026/27 Update
What is the nature of typical healthcare organization? - ANSWERS people
centered
3 managment philosophies governing employee relations - ANSWERS
authoritarian, legalistic, humanistic
Authoritarian management - ANSWERS -encompasses the beginnings of
organized enterprise, including master-slave relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management - ANSWERS fear
2 autocratic styles of authoritiarn management - ANSWERS exploitative and
benevolent
Exploitative autocrats - ANSWERS generally cruel leaders who literally exploit
their followers for personal gain; "attila the hun of school management"
,Benevolent autocrats - ANSWERS look after their followers and ensure that
they are well cared for and protected; "fathers knows best school of
management"
When did authoritarian management start to deminish? - ANSWERS during
the 1900s, changing more at end of century
when did legalist movement begin? - ANSWERS 1930s
what caused the legalistic movement? - ANSWERS passage of wage and hour
laws and enactment of labor laws
how did the legalistic movement change how managers treated their employees?
- ANSWERS managers now interacted with employees out of a strict regard for
employee rights
what contributed to humanistic management? - ANSWERS expanding
legislation and the human relations movement since the middle of the 1900s
humanistic managment - ANSWERS fosters the belief that contented, well
treated employees who are dealt with fairly were generally better producers and
more loyal
humanistic management holds... - ANSWERS the optimistic view that satisfied
workers produce best
, legalistic management is driven by - ANSWERS pessimistic and somewhat
authoritarian assumptions about people
Why does authoritarian management still exist today? - ANSWERS Tradition;
most managers learn by on-the-job observation
emergence of scientific management - ANSWERS early years of 1900s
goal of scientific managment - ANSWERS efficiency - defined largely by the
amount of time required to perform any task; less time to perfrom a task =
increase in efficiency
prominent figures of scientific managment - ANSWERS Frederick W Taylor,
Frank and Lillian Gilberth, Henry Gantt, Frank Bunker
Scientific managment focuses on - ANSWERS process and production instead
of people
What did scientific mangement do? - ANSWERS strengthen the concept of
production centered managment
Rensis Likert (1961) - ANSWERS described two systems to managment during
the 1900s- Job organization system and coopertive motivation system
job organization system - ANSWERS -Repetitive work is dominant
-Advanced approach to management
Answers | Latest 2026/27 Update
What is the nature of typical healthcare organization? - ANSWERS people
centered
3 managment philosophies governing employee relations - ANSWERS
authoritarian, legalistic, humanistic
Authoritarian management - ANSWERS -encompasses the beginnings of
organized enterprise, including master-slave relationships
-people must be pushed and told what to do in order to get results
-minimizes importance of people
-generally accepted for centuries before 1900s
fundamental motivating force in authoritarian management - ANSWERS fear
2 autocratic styles of authoritiarn management - ANSWERS exploitative and
benevolent
Exploitative autocrats - ANSWERS generally cruel leaders who literally exploit
their followers for personal gain; "attila the hun of school management"
,Benevolent autocrats - ANSWERS look after their followers and ensure that
they are well cared for and protected; "fathers knows best school of
management"
When did authoritarian management start to deminish? - ANSWERS during
the 1900s, changing more at end of century
when did legalist movement begin? - ANSWERS 1930s
what caused the legalistic movement? - ANSWERS passage of wage and hour
laws and enactment of labor laws
how did the legalistic movement change how managers treated their employees?
- ANSWERS managers now interacted with employees out of a strict regard for
employee rights
what contributed to humanistic management? - ANSWERS expanding
legislation and the human relations movement since the middle of the 1900s
humanistic managment - ANSWERS fosters the belief that contented, well
treated employees who are dealt with fairly were generally better producers and
more loyal
humanistic management holds... - ANSWERS the optimistic view that satisfied
workers produce best
, legalistic management is driven by - ANSWERS pessimistic and somewhat
authoritarian assumptions about people
Why does authoritarian management still exist today? - ANSWERS Tradition;
most managers learn by on-the-job observation
emergence of scientific management - ANSWERS early years of 1900s
goal of scientific managment - ANSWERS efficiency - defined largely by the
amount of time required to perform any task; less time to perfrom a task =
increase in efficiency
prominent figures of scientific managment - ANSWERS Frederick W Taylor,
Frank and Lillian Gilberth, Henry Gantt, Frank Bunker
Scientific managment focuses on - ANSWERS process and production instead
of people
What did scientific mangement do? - ANSWERS strengthen the concept of
production centered managment
Rensis Likert (1961) - ANSWERS described two systems to managment during
the 1900s- Job organization system and coopertive motivation system
job organization system - ANSWERS -Repetitive work is dominant
-Advanced approach to management
