MHA 702 Exam 5 Chapters 13-15 Questions and
Answers | Latest 2026/27 Update
What must an interviewer know? - ANSWERS -about the job that the applicant
is seeking
-must learn about each applicant's background and qualifications
How should the interviewer guide the interview? - ANSWERS Make sure it is
focused on the job and applicant's ability to perform it, rather than personal
attributes
Which laws had most effect on interviewing? - ANSWERS -Title VII of Civil
Rights Act (1964)
-Age Discrimination in Employment Act (ADEA) (1967)
-Americans with Disabilities Act (1992)
How have applications changed since the 1960s? - ANSWERS approx. 2/3 of
information formerly on applications has become inaccessible because of legal
constraints
Ideally what should be completed before authorization of posting a new job? -
ANSWERS Postion description must be updated and thoroughly reviewed
,Who is most familiar with an unfilled position? - ANSWERS the individual who
supervises that position
What should recruiters know? - ANSWERS They are assumed to know about
the position and what will be expected from employees hired for that position
Typically when does interviewer get resume of application? - ANSWERS should
get it prior to interview
What is important to note in resumes? - ANSWERS any gaps in employment,
make sure to ask about these during interview
Where should interviews be conducted? - ANSWERS -arrange for a place
where the interviewer and applicant are comfortable and can speak without being
interrupted
things to consider when picking physical location of interview? - ANSWERS -
seating should be comfy
-individuals should face one another
-avoid expanses of surface as it can be intimidating
how long should entry position interviews lasts? - ANSWERS typically 30 mins
how long should technical and professional interviews last? - ANSWERS
typically an hour
, cons of interruptions - ANSWERS -hamper exchange of information
-can disturb the train of thought
-causes difficulty establishing a conversational rapport
how to prepare opening questions? - ANSWERS have 3-4 relatively easy, non-
threatening questions to initiate conversation
Timing of interview - ANSWERS -be on time
-casual tardiness by interviewer displays disregard for value of applicant's time
how to help applicant relax - ANSWERS -begin interview with small talk
-consider that applicant may be intimidated
-remember that interviewer has psychological upper hand in the situation
-place interview on equal footing
successful interviewes put themselves on an applicant's level of... - ANSWERS
education and sophistication; choosing words the applicant will understand
important interview objective - ANSWERS getting the individual to speak
about knowledge, experience, reasons for seeking employment, personal likes and
dislikes, and career goals
manager's role in interviewing - ANSWERS -be on time
-help applicant relax
-adjust language to accomodate applicant
Answers | Latest 2026/27 Update
What must an interviewer know? - ANSWERS -about the job that the applicant
is seeking
-must learn about each applicant's background and qualifications
How should the interviewer guide the interview? - ANSWERS Make sure it is
focused on the job and applicant's ability to perform it, rather than personal
attributes
Which laws had most effect on interviewing? - ANSWERS -Title VII of Civil
Rights Act (1964)
-Age Discrimination in Employment Act (ADEA) (1967)
-Americans with Disabilities Act (1992)
How have applications changed since the 1960s? - ANSWERS approx. 2/3 of
information formerly on applications has become inaccessible because of legal
constraints
Ideally what should be completed before authorization of posting a new job? -
ANSWERS Postion description must be updated and thoroughly reviewed
,Who is most familiar with an unfilled position? - ANSWERS the individual who
supervises that position
What should recruiters know? - ANSWERS They are assumed to know about
the position and what will be expected from employees hired for that position
Typically when does interviewer get resume of application? - ANSWERS should
get it prior to interview
What is important to note in resumes? - ANSWERS any gaps in employment,
make sure to ask about these during interview
Where should interviews be conducted? - ANSWERS -arrange for a place
where the interviewer and applicant are comfortable and can speak without being
interrupted
things to consider when picking physical location of interview? - ANSWERS -
seating should be comfy
-individuals should face one another
-avoid expanses of surface as it can be intimidating
how long should entry position interviews lasts? - ANSWERS typically 30 mins
how long should technical and professional interviews last? - ANSWERS
typically an hour
, cons of interruptions - ANSWERS -hamper exchange of information
-can disturb the train of thought
-causes difficulty establishing a conversational rapport
how to prepare opening questions? - ANSWERS have 3-4 relatively easy, non-
threatening questions to initiate conversation
Timing of interview - ANSWERS -be on time
-casual tardiness by interviewer displays disregard for value of applicant's time
how to help applicant relax - ANSWERS -begin interview with small talk
-consider that applicant may be intimidated
-remember that interviewer has psychological upper hand in the situation
-place interview on equal footing
successful interviewes put themselves on an applicant's level of... - ANSWERS
education and sophistication; choosing words the applicant will understand
important interview objective - ANSWERS getting the individual to speak
about knowledge, experience, reasons for seeking employment, personal likes and
dislikes, and career goals
manager's role in interviewing - ANSWERS -be on time
-help applicant relax
-adjust language to accomodate applicant
