AT&T ACTUAL EXAM SCRIPT 2026
QUESTIONS AND SOLUTIONS GRADED
A+.
■ When is the Tower open? Answer: 9am-9pm Central
■ How many days does a customer have to send back their Next Up
turn-in to AT&T. Answer: 10 days
■ Which of the following charges are partial month charges applied to
on the first bill? Answer: Unlimited Plans and Features
■ Which plan does not qualify for AT&T National Offers. Answer: Value
Plus VL
■ John is a premium qualified AARP member. He wants Unlimited
Premium PL and is deciding between 5 or 6 lines. What are his potential
AARP savings? Answer: $10 per month savings for all lines when
signing up for 1-5 lines, $5 for 6 lines or more
■ How old do you have to be to qualify for an AARP membership?
Answer: 18 years or older
, ■ What is the minimum trade-in value required to participate in the
iPhone Premium device trade-in offer and receive $350 in bill credits?
Answer: $35
■ What is the minimum trade-in value to receive up to $800 in bill
credits with the Android Premium trade-in offer. Answer: $35
■ Which Unlimited Your Way plan has 5G access included? Answer:
All of the above
■ How much premium data is included monthly with Unlimited
Premium PL. Answer: Unlimited data across all plans
■ How much is a customer charged if a Next Up turn-in is not sent back
to AT&T? Answer: Remaining installment balance
■ How much is the Auto Pay/Paperless billing discount per line each
month for Unlimited Your Way plans when using a debit card. Answer:
$10/month
■ How much hotspot is included with the Unlimited Premium PL plan?
Answer: 60 GB
QUESTIONS AND SOLUTIONS GRADED
A+.
■ When is the Tower open? Answer: 9am-9pm Central
■ How many days does a customer have to send back their Next Up
turn-in to AT&T. Answer: 10 days
■ Which of the following charges are partial month charges applied to
on the first bill? Answer: Unlimited Plans and Features
■ Which plan does not qualify for AT&T National Offers. Answer: Value
Plus VL
■ John is a premium qualified AARP member. He wants Unlimited
Premium PL and is deciding between 5 or 6 lines. What are his potential
AARP savings? Answer: $10 per month savings for all lines when
signing up for 1-5 lines, $5 for 6 lines or more
■ How old do you have to be to qualify for an AARP membership?
Answer: 18 years or older
, ■ What is the minimum trade-in value required to participate in the
iPhone Premium device trade-in offer and receive $350 in bill credits?
Answer: $35
■ What is the minimum trade-in value to receive up to $800 in bill
credits with the Android Premium trade-in offer. Answer: $35
■ Which Unlimited Your Way plan has 5G access included? Answer:
All of the above
■ How much premium data is included monthly with Unlimited
Premium PL. Answer: Unlimited data across all plans
■ How much is a customer charged if a Next Up turn-in is not sent back
to AT&T? Answer: Remaining installment balance
■ How much is the Auto Pay/Paperless billing discount per line each
month for Unlimited Your Way plans when using a debit card. Answer:
$10/month
■ How much hotspot is included with the Unlimited Premium PL plan?
Answer: 60 GB
