NHCO Phlebotomy
Comprehensive Resource To Help You Ace 2026-2027 Exams
Includes Frequently Tested Questions With ELABORATED
100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update
1. What is another word for phlebotomy? - Correct Answer: Venipuncture
2. What Greek words is "phlebotomy" derived from? - Correct Answer:
"phlebo" and "tomy"
3. What is the word that means "vein"? - Correct Answer: phlebo
4. What is the word that means "to make an incision"? - Correct Answer:
tomy
5. What is the concept of bloodletting? - Correct Answer: to rid the body
of excess fluids believed to be infected
6. The primary function of a phlebotomist is... - Correct Answer: To obtain
blood specimens from patients by venipuncture or capillary puncture
techniques.
,7. How does Patient Identification vary on the National vs. State level? -
Correct Answer: Patient must state and SPELL their first name
8. What phrase is recommended to use for remembering bedside manner? -
Correct Answer: "Pleasant with the patient and professional with the
poke."
9. HIPAA stand for? - Correct Answer: Health Insurance Portability and
Accountability Act
10.PHI stand for? - Correct Answer: Protected Health Information
11.What are some examples of safeguarded information? - Correct
Answer: -treatments
-test results
-medications
-procedures
-appointment times/dates
12.What are the two parts of effective communication? - Correct Answer:
Active Listening and Active Response
13.Which type of conversation creates the most open communication? -
Correct Answer: Closed-loop conversation
,14.What is the definition of a closed-loop conversation? - Correct Answer:
The active back-and-forth encoding and decoding of information
15.TJC stand for? - Correct Answer: The Joint Commission
16.Why was the TJC formed? - Correct Answer: Establish standards and
practices of operations in all healthcare settings.
17.CLSI stand for? - Correct Answer: Clinical and Laboratory Standards
Institute
18.What does CLSI do? - Correct Answer: Develop standards using
representatives taken directly from the fields they oversee.
19.Key difference between TJC and CLSI - Correct Answer: CLSI is global and
non-profit, while TJC is independent
20.A phlebotomist can read test results or explain them to the patient -
Correct Answer: False
21.An adult patient has the right to... - Correct Answer: decline medical
care
22.What are the types of consent? - Correct Answer: Informed, Expressed,
Implied, HIV, and Parental
, 23.Minors cannot refuse care because... - Correct Answer: Consent falls to
the guardian of that individual
24.What are the two steps for patient identification? - Correct Answer: Ask
and confirm
25.Which question is correct: Are you ' John '?" or "What is your name?" -
Correct Answer: What is your name?
26.What is the federal agency responsible for overseeing the Occupational
Safety and Health Act? - Correct Answer: OSHA
27.OSHA is an abbreviation for? - Correct Answer: Occupational Safety and
Health Administration
28.What is the primary function of OSHA? - Correct Answer: to mandate
safety regulations by investigating hazardous workplaces or on-the-job
injuries
29.What is the complaint inspection? - Correct Answer: occurs after an
employee files a formal complaint with OSHA, most common
30.This inspection occurs after OSHA receives notice from the employer of a
workplace fatality - Correct Answer: Fatality or Accident Inspection
Comprehensive Resource To Help You Ace 2026-2027 Exams
Includes Frequently Tested Questions With ELABORATED
100% Correct COMPLETE SOLUTIONS
Guaranteed Pass First Attempt!! Current Update
1. What is another word for phlebotomy? - Correct Answer: Venipuncture
2. What Greek words is "phlebotomy" derived from? - Correct Answer:
"phlebo" and "tomy"
3. What is the word that means "vein"? - Correct Answer: phlebo
4. What is the word that means "to make an incision"? - Correct Answer:
tomy
5. What is the concept of bloodletting? - Correct Answer: to rid the body
of excess fluids believed to be infected
6. The primary function of a phlebotomist is... - Correct Answer: To obtain
blood specimens from patients by venipuncture or capillary puncture
techniques.
,7. How does Patient Identification vary on the National vs. State level? -
Correct Answer: Patient must state and SPELL their first name
8. What phrase is recommended to use for remembering bedside manner? -
Correct Answer: "Pleasant with the patient and professional with the
poke."
9. HIPAA stand for? - Correct Answer: Health Insurance Portability and
Accountability Act
10.PHI stand for? - Correct Answer: Protected Health Information
11.What are some examples of safeguarded information? - Correct
Answer: -treatments
-test results
-medications
-procedures
-appointment times/dates
12.What are the two parts of effective communication? - Correct Answer:
Active Listening and Active Response
13.Which type of conversation creates the most open communication? -
Correct Answer: Closed-loop conversation
,14.What is the definition of a closed-loop conversation? - Correct Answer:
The active back-and-forth encoding and decoding of information
15.TJC stand for? - Correct Answer: The Joint Commission
16.Why was the TJC formed? - Correct Answer: Establish standards and
practices of operations in all healthcare settings.
17.CLSI stand for? - Correct Answer: Clinical and Laboratory Standards
Institute
18.What does CLSI do? - Correct Answer: Develop standards using
representatives taken directly from the fields they oversee.
19.Key difference between TJC and CLSI - Correct Answer: CLSI is global and
non-profit, while TJC is independent
20.A phlebotomist can read test results or explain them to the patient -
Correct Answer: False
21.An adult patient has the right to... - Correct Answer: decline medical
care
22.What are the types of consent? - Correct Answer: Informed, Expressed,
Implied, HIV, and Parental
, 23.Minors cannot refuse care because... - Correct Answer: Consent falls to
the guardian of that individual
24.What are the two steps for patient identification? - Correct Answer: Ask
and confirm
25.Which question is correct: Are you ' John '?" or "What is your name?" -
Correct Answer: What is your name?
26.What is the federal agency responsible for overseeing the Occupational
Safety and Health Act? - Correct Answer: OSHA
27.OSHA is an abbreviation for? - Correct Answer: Occupational Safety and
Health Administration
28.What is the primary function of OSHA? - Correct Answer: to mandate
safety regulations by investigating hazardous workplaces or on-the-job
injuries
29.What is the complaint inspection? - Correct Answer: occurs after an
employee files a formal complaint with OSHA, most common
30.This inspection occurs after OSHA receives notice from the employer of a
workplace fatality - Correct Answer: Fatality or Accident Inspection
