ISDS 351 Midterm #1 Exam Questions with 100% Correct Answers
Latest Graded A+
Question:
Information Technology (IT)
Answer:
Includes all tools that capture, store, process, exchange, and use information.
Question:
IT infrastructure
Answer:
an organization's defined set of IT hardware, software, and networks.
Question:
Information systems
Answer:
An org's IT infrastructure must be integrated with employees and procedures to build operate and
support these that enable a firm to meet fundamental objectives, such as increasing revenue,
reducing costs, improving decision making, embracing customer relationships, and speeding up its
products' time to market
Question:
Personal IT
Answer:
includes information systems that improve the productivity of individual users in performing
stand-alone tasks
Question:
Decision Support System (DSS)
Answer:
employs analytic models to help users gain insights into a problem situation, examine alternative
solutions, and recommend an appropriate course of action
,Question:
Online learning systems
Answer:
encompass a number of computer-enhanced learning techniques, including computer-based
simulations, multimedia DVDs, Web-based learning materials, hypermedia, podcasts, and
Webcasts
Question:
Group IT
Answer:
Includes information systems that improve communications and support collaboration among
members of a workgroup.
Exs include the use of Web conferencing, wikis, and electronic corporate directories
Question:
Web Conferencing
Answer:
uses IT to conduct meetings or presentations in which participants are connected via internet
Question:
Enterprise IT
Answer:
information systems that organizations use to define structured interactions among their own
employees and/or with external customers, suppliers, gov't agencies & other business partners
Question:
Transaction Processing System (TPS)
Answer:
captures data from company transactions and other key events, and then updates the firms' records,
which are maintained in electronic files or databases
Question:
Enterprise Resource Planning (ERP)
, Answer:
system that support supply chain processes, such as order processing, demand planning, inventory
management, and purchasing
Question:
Customer Relationship Management (CRM)
Answer:
systems that support sales, marketing and customer service processes
Question:
Product life cycle management (PLM)
Answer:
systems that support the processes associated with the various phases of the life cycle of a product,
including sales and marketing, research and development, concept development, product design,
prototyping and typing, manufacturing process design, product retirement and replacement
Question:
Enterprise systems
Answer:
support their operation and planning functions and to enable the sharing of information across all
business functions and all levels of management
Question:
Interorganizational information systems
Answer:
support the flow of data among different organizations to achieve shared goals
ex: some organizations need to share data for purchase orders, invoices, and payments along with
information about common suppliers and financial institutions
Question:
Change Management Continuum Model
Answer:
- describes key activities that are needed to build commitment for change
Latest Graded A+
Question:
Information Technology (IT)
Answer:
Includes all tools that capture, store, process, exchange, and use information.
Question:
IT infrastructure
Answer:
an organization's defined set of IT hardware, software, and networks.
Question:
Information systems
Answer:
An org's IT infrastructure must be integrated with employees and procedures to build operate and
support these that enable a firm to meet fundamental objectives, such as increasing revenue,
reducing costs, improving decision making, embracing customer relationships, and speeding up its
products' time to market
Question:
Personal IT
Answer:
includes information systems that improve the productivity of individual users in performing
stand-alone tasks
Question:
Decision Support System (DSS)
Answer:
employs analytic models to help users gain insights into a problem situation, examine alternative
solutions, and recommend an appropriate course of action
,Question:
Online learning systems
Answer:
encompass a number of computer-enhanced learning techniques, including computer-based
simulations, multimedia DVDs, Web-based learning materials, hypermedia, podcasts, and
Webcasts
Question:
Group IT
Answer:
Includes information systems that improve communications and support collaboration among
members of a workgroup.
Exs include the use of Web conferencing, wikis, and electronic corporate directories
Question:
Web Conferencing
Answer:
uses IT to conduct meetings or presentations in which participants are connected via internet
Question:
Enterprise IT
Answer:
information systems that organizations use to define structured interactions among their own
employees and/or with external customers, suppliers, gov't agencies & other business partners
Question:
Transaction Processing System (TPS)
Answer:
captures data from company transactions and other key events, and then updates the firms' records,
which are maintained in electronic files or databases
Question:
Enterprise Resource Planning (ERP)
, Answer:
system that support supply chain processes, such as order processing, demand planning, inventory
management, and purchasing
Question:
Customer Relationship Management (CRM)
Answer:
systems that support sales, marketing and customer service processes
Question:
Product life cycle management (PLM)
Answer:
systems that support the processes associated with the various phases of the life cycle of a product,
including sales and marketing, research and development, concept development, product design,
prototyping and typing, manufacturing process design, product retirement and replacement
Question:
Enterprise systems
Answer:
support their operation and planning functions and to enable the sharing of information across all
business functions and all levels of management
Question:
Interorganizational information systems
Answer:
support the flow of data among different organizations to achieve shared goals
ex: some organizations need to share data for purchase orders, invoices, and payments along with
information about common suppliers and financial institutions
Question:
Change Management Continuum Model
Answer:
- describes key activities that are needed to build commitment for change
