BUS 100 Chapter 10Intro
BUSto100 IntroStudy
Business to Business
Guide Questions & Answers
Study this set o nline at: https://www.cram.co m/flashcards/ch-10-bus-100-intro -to -
business-3608515
I ntri nsi c Reward T he personal sati sf acti on you f eel when you perf orm wel l and compl ete goal s
Somethi ng gi ven to you by someone el se as recogni ti on f or good work; extri nsi c
E xtri nsi c Rewards
rewards i ncl ude pay i ncreases, prai se, and promoti ons.
Studyi ng workers to f i nd the most ef f i ci ent ways of doi ng thi ngs and then teachi ng
Sci enti f i c Management
peopl e those techni ques.
Studi es, begun by F rederi ck T ayl or, of whi ch tasks must be perf ormed to
T i me-Moti on Studi es.
compl ete a j ob and the ti me needed to do each task.
1
, CH10
BUS 100 Chapter 10Intro
BUSto100 IntroStudy
Business to Business
Guide Questions & Answers
Study this set o nline at: https://www.cram.co m/flashcards/ch-10-bus-100-intro -to -
business-3608515
T heory devel oped by F rank and Li l l i an Gi l breth that every j ob can be broken
Pri nci pl e of moti on economy
down i nto a seri es of el ementary moti ons.
T he tendency f or peopl e to behave di f f erentl y when they know they are bei ng
H awthorne E f f ect
studi ed.
T heory of moti vati on based on unmet human needs f rom basi c physi ol ogi cal needs
Masl ow's H i erarchy of Needs
to saf ety, soci al , and esteem needs to sel f -actual i zati on needs.
I n H erzberg's theory of moti vati ng f actors, j ob f actors that cause empl oyees to be
Moti vators
producti ve and that gi ve them sati sf acti on.
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