TEST BANK FOR Automotive Chassis Systems 8th Edition by James Halderman ISBN: 9780135758571 COMPLETE GUIDE ALL CHAPTERS COVERED 100% VERIFIED A+ GRADE ASSURED!!!!!!NEW LATEST UPDATE!!!!!

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,Automotive Chassis Systems, 8e (Halderman) mv mv mv mv



Chapter 1 Service Information, Work Orders, and Vehicle Identification
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1) What type of information is commonly included in the owner's manual that would be a benefit t
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o the service technician?
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A) Maintenance reminder light reset procedures mv mv mv mv



B) Tire pressure monitoring system reset procedures
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C) Maintenance items specifications mv mv



D) All of theabove mv m
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Answer: D
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Diff: 1 mv



Page Ref: 1 sb m
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Chapter Quiz: Yes
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Objective: 1- m v



1 Discuss the importance of vehicle owner's manuals, service records, and service information.
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2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair ord
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er.
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2) Two technicians are discussing the need for the history of the vehicle. Technician A says that a
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n accident could cause faults due to hidden damage. Technician B says that some faults could
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be related to a previous repair. Which technician is correct?
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A) Technician A only mv mv



B) Technician B only mv mv



C) Both technicians A and B mv mv mv mv



D) Neither technician A nor B mv sb mv mv



Answer: C
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Diff: 2 mv



Page Ref: 3 sb m
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Chapter Quiz: Yes
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Objective: 1- m v



5 Explain why service records are important. 2017 ASE MAST
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: A0.C.04 Review vehicle service history.
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3) A campaign (recall) is mailed to the owner of a vehicle from the
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A) vehicle manufacturer mv



B) local dealer mv



C) federal government mv



D) state or local government mv m
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Answer: A
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Diff: 1 mv



Page Ref: 2 sb m
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Chapter Quiz: Yes
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Objective: 1-3 Describe vehicle recalls and campaigns.
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2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal en
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gine operation, vehicle service history, service precautions, and technical service bulletins.
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,4) Technical service bulletins (TSBs) are issued by the
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A) vehicle manufacturer mv



B) local dealer mv



C) federal government mv



D) state or local government
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Answer: A
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Diff: 1 mv



Page Ref: 2 sb m
v



Chapter Quiz: Yes
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Objective: 1-2 Explain the different types of service information.
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2017 ASE MAST: A1.A.02 Research vehicle service information including fluid type, internal en
mv mv m v mv mv mv mv mv mv mv mv mv



gine operation, vehicle service history, service precautions, and technical service bulletins.
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5) Four tenths of an hour is how many minutes?
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A) 14
B) 24
C) 34
D) 44
Answer: B m v mv



Diff: 1 mv



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Chapter Quiz: Yes
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Objective: 1-4 Discuss the importance of the work order.
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2017 ASE MAST: A0.C.01 Identify information needed and the service requested on a repair ord
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er.
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6) What should the service technician document on the work order?
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A) The results of any inspections and tests
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B) What was replaced or serviced
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C) The dimensions of the related component and comparison to factory specifications
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D) Any of the above m
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Answer: D
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Diff: 1 mv



Page Ref: 3 sb m
v



Chapter Quiz: Yes
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Objective: 1-4 Discuss the importance of the work order.
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2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle identi
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f ying information, customer concern, related service history, cause, and correction.
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7) The labor rate for each operation is included on the work order and is added by the
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A) service technician mv



B) service advisor mv



C) shop owner or designated warranty person
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D) Any of the above m
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Answer: C
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Diff: 1 mv



Page Ref: 3 sb m
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VERIFIEDBRAINBOOSTER

, Chapter Quiz: Yes
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Objective: 1-4 Discuss the importance of the work order.
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2017 ASE MAST: A0.C.05 Complete work order to include customer information, vehicle identi
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f ying information, customer concern, related service history, cause, and correction.
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Copyright © 2021 Pearson Education, Inc
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