PROFICIENCY EXAM 2026 QUESTIONS
AND SOLUTIONS CUSTOMER SERVICE
AND TEAM LEADERSHIP STUDY GUIDE
◉ Shelf life of bread?
Answer: 5 days
◉ When can a secret shopper come in?
Answer: Any time!
◉ How much do we prep for?
Answer: The entire day
◉ Which drawer is the cheese stored in the chef base?
Answer: Above the hot dogs
◉ How many stages do we cook our fries? Names?
Answer: 3, precook, cooling, final cook
, ◉ What temp are mushrooms cooked at? What should they temp out
to?
Answer: 350
140
◉ How long must potatoes be submerged under cold, clean water?
Answer: 15 minutes
◉ One box of lettuce should yield ____?
Answer: One white tub
◉ How long should it take to prep a box of lettuce?
Answer: 30 minutes
◉ If the burger breaks/gets messed up, you should ___?
Answer: Throw it away!
◉ What must be written on all products delivered off truck?
Answer: Recieved date
◉ After cooking bacon, mushrooms, and onions, what should be
done?