WGU C954 Information Technology Management Practice Test (Real Original Multiple-Choice Questions with Answers & Explanations) instant pdf download

WGU C954 Information Technology Management
Practice Test (Real Original Multiple-Choice
Questions with Answers & Explanations) instant
pdf download
Short Overview

Prepare for the WGU C954 Information Technology Management Objective Assessment (OA) with this
comprehensive collection of original multiple-choice practice questions. Each question includes four
answer choices, the correct answer highlighted in bold italics, and a concise explanation to reinforce
key concepts and improve understanding.

This practice exam is designed to strengthen your knowledge of the core competencies tested in C954
while helping you develop confidence in answering scenario-based questions.

Coverage

This practice set covers the major Information Technology Management domains, including:

 IT Governance (COBIT)
 IT Service Management (ITIL)
 Strategic Planning and Business Alignment
 IT Leadership and Organizational Structures
 Project Management Fundamentals
 Risk Management and Risk Response Strategies
 Business Continuity Planning (BCP)
 Disaster Recovery Planning (DRP)
 Business Impact Analysis (BIA)
 Cybersecurity Principles (CIA Triad)
 Security Controls and Access Management
 Cloud Computing (IaaS, PaaS, SaaS, Public, Private, Hybrid)
 Financial Management (ROI, NPV, Payback Period)
 IT Performance Metrics (KPIs, SLAs)
 Change Management and Change Advisory Boards (CAB)
 Incident, Problem, and Service Request Management
 Compliance, Ethics, and Internal Controls
 Organizational Change Management
 Data Backup and Recovery Strategies
 Enterprise Technology Planning and Decision-Making

,Level: Intermediate (WGU C954 Objective Assessment preparation)
Format: Original Multiple-Choice Questions
Answer Key: Included with detailed explanations for every question.




1. Which framework is primarily used for IT governance and aligning IT with business
goals?
A. ITIL
B. PMBOK
C. COBIT
D. Six Sigma
Answer: C. COBIT
COBIT provides a governance framework that helps organizations align IT activities with
business objectives while managing risk and ensuring compliance.


2. Which ITIL practice is responsible for restoring normal service operation as
quickly as possible?
A. Change Enablement
B. Incident Management
C. Problem Management
D. Capacity Management
Answer: B. Incident Management
Incident Management focuses on restoring normal service quickly to minimize business
disruption.


3. Which document defines the agreed-upon level of service between an IT provider
and a customer?
A. Business Case
B. SLA
C. Project Charter
D. RACI Matrix

,Answer: B. SLA
A Service Level Agreement (SLA) specifies expected service levels, responsibilities, and
performance metrics.


4. Which cloud deployment model is dedicated to a single organization?
A. Public Cloud
B. Hybrid Cloud
C. Community Cloud
D. Private Cloud
Answer: D. Private Cloud
A private cloud is designed exclusively for one organization, offering greater control and
security.


5. Which financial metric measures how long it takes to recover an investment?
A. ROI
B. NPV
C. Payback Period
D. IRR
Answer: C. Payback Period
The payback period calculates the time required for investment returns to equal the original
investment.


6. Which security principle ensures that data cannot be altered without
authorization?
A. Availability
B. Integrity
C. Confidentiality
D. Authentication
Answer: B. Integrity

, Integrity ensures information remains accurate, complete, and unmodified except by
authorized users.


7. During strategic planning, the CIO's primary responsibility is to:
A. Purchase hardware
B. Align IT strategy with business strategy
C. Approve payroll
D. Write application code
Answer: B. Align IT strategy with business strategy
IT leadership ensures technology investments support organizational goals.


8. Which disaster recovery metric represents the maximum acceptable amount of
data loss?
A. MTTR
B. KPI
C. RPO
D. SLA
Answer: C. RPO
Recovery Point Objective (RPO) defines how much data loss is acceptable after a
disruption.


9. Which disaster recovery metric specifies the maximum acceptable downtime?
A. ROI
B. RTO
C. RPO
D. MTBF
Answer: B. RTO
Recovery Time Objective (RTO) defines how quickly systems must be restored.