Communication – Final Assessment
(150+ Questions with Rationales)
EXAM OVERVIEW
CM206 Interpersonal Communication introduces the
principles of interpersonal communication and
emphasizes how to be a more effective communicator
in professional and personal situations. The course
focuses on the communication process, the influence
of perception, verbal and nonverbal elements,
listening, the communication of emotions, conflict
management, and effective communication strategies.
Key Topics Covered:
• The Communication Process & Models
• Perception & Self-Concept
• Verbal Communication
• Nonverbal Communication
, • Listening
• Emotions & Emotional Intelligence
• Conflict Management
• Interpersonal Relationships
• Communication Ethics
• Culture & Diversity in Communication
• Metacommunication
PART 1: THE COMMUNICATION PROCESS & MODELS
(Questions 1-20)
Question 1
What is interpersonal communication?
• Answer: Interpersonal communication is a
distinctive, transactional form of human
communication involving mutual influence, usually
for the purpose of managing relationships. It
occurs when people communicate with each other
as unique individuals.
, • Rationale: Interpersonal communication goes
beyond simple information exchange; it involves
the creation of meaning and the development of
relationships.
Question 2
What is the transactional model of communication?
• A) A model where communication is a one-way
process from sender to receiver
• B) A model where communication is a two-way
process with simultaneous sending and receiving
of messages
• C) A model where communication only occurs in
groups
• D) A model where communication is linear and
does not involve feedback
• Answer: B
• Rationale: The transactional model views
communication as a continuous, simultaneous
, process where both parties are senders and
receivers at the same time. It emphasizes that
communication is dynamic and influenced by
context, noise, and feedback.
Question 3
What are the key elements of the communication
process?
• Answer: The key elements include:
1. Source/Sender: The person who initiates the
message.
2. Message: The information being
communicated.
3. Channel: The medium through which the
message is sent.
4. Receiver: The person who interprets the
message.
5. Feedback: The response from the receiver
back to the sender.