DIAGNOSIS AND SERVICE 2026
COMPREHENSIVE ASSESSMENT SCRIPT
SOLVED QUESTIONS ANSWERS UPDATED
REVIEW SET
◉ Jiffy Lube outlets are examples of:
Answer: Franchises
◉ Automotive Service Excellence (ASE)
Answer: an independent, nonprofit organization dedicated to the
improvement of vehicle repair through the testing and certification
of automotive professionals
◉ National Automotive Technicians Education Foundation (NATEF)
Answer: An accrediting body for secondary and post-secondary
automotive training programs; an independent, nonprofit
organization under the umbrella of the ASE.
◉ Automotive Youth Educational Systems (AYES)
,Answer: An independent, nonprofit organization that is a
partnership between automotive manufacturers, their dealerships,
and affiliated secondary automotive programs.
◉ Explain the implied difference between someone who is called a
mechanic and one what called automotive technician.
Answer: Individuals skilled in automotive service are called
technicians not mechanics because mechanics stresses the ability to
repair and service mechanical systems while technicians may work
on all systems of the car.
◉ Special certifications are required for technicians who handle:
Answer: Refrigerants and AC systems
◉ Name the different ways that you can gain work experience while
you are a student.
Answer: You can gain experience as an student by doing: Job
shadowing programs, Mentoring programs, Cooperative Education
and Apprenticeship Programs, Part-time Employment and
Postgraduate Education opportunities.
◉ An experienced technician who passes all eight basic ASE
automotive certification tests is certified as a(n):
Answer: Master Automotive Technician
,◉ A technician must have a minimum of ______of hands-on work
experience to get a ASE certification.
Answer: 2 year(s)
◉ Sedan
Answer: Has an enclosed body with a maximum of four doors
◉ Coupe
Answer: A 2-Door vehicle that has seating for 2 people and may have
a small rear seat.
◉ Convertible
Answer: A vehicle that converts from having an enclosed top to
having an open top by Z roof that can be removed, retracted, or
folded away.
◉ Hatchback
Answer: A vehicle that has shared passenger and cargo area; it
typically is available in 3 and 5 door arrangements.
◉ Pick-Up
Answer: A vehicle that carries cargo; it has stronger chassis
components and suspension than a sedan.
, ◉ Minivan
Answer: A lighter-duty van used for carrying 6-8 occupants or light
cargo.
◉ SUV
Answer: Vehicles designed for flexible use while being heavier duty
than minivans
◉ Chassis
Answer: The main support frame in the vehicle. It includes the
running gear, such as suspension, the engine, and the drivetrain.
◉ Frame
Answer: A component used in body over frame construction
◉ Unibody
Answer: Vehicle construction that incorporates chassis, frame and
body into a single unit
◉ Automatic transmission use a
Answer: torque converter instead of a clutch to transfer power from
the flywheel to the transmission's input shaft.