AUTOMOTIVE TECHNOLOGY PRINCIPLES
DIAGNOSIS AND SERVICE 2026 ACTUAL TEST
PAPER QUESTIONS SOLUTIONS VERIFIED
COMPLETE STUDY PACKAGE
◉ Technician A says that service operations may require technicians
to take apart and rebuild automotive assemblies. Technician B says
that carbon fiber, sheet molding compound (SMC), and other
composite materials are used to manufacture solid vehicle frames.
Who is correct? (1.1, 1.2)
Answer: A only
◉ Which of these is not part of a typical auto shop layout? (2.1
Answer: Drive-through service lanes
◉ In which auto shop area would an exhaust system repair on a
vehicle most likely be performed? (2.1
Answer: Vehicle lift in a service bay
◉ The vehicle service information used by technicians in the
majority of auto shops today is ____________. (6.1)
Answer: computer-based
,◉ Which of the following is an advantage of computerized vehicle
service information when compared to a printed service manual?
(6.1)
Answer: An intuitive user interface with fast searching capabilities.
◉ A technician may use an exploded illustration of a starter motor in
a vehicle's service information for all of the following reasons,
except: (6.1)
Answer: to trace how electricity flows through the motor's electrical
circuit.
◉ Which type of service information diagnostic chart has
technicians answer simple questions and follow service prompts as
they advance through a logical diagnostic sequence outlined in the
chart's "branches"? (6.1)
Answer: Tree diagnostic chart
◉ Technician A says that block diagnostic charts in vehicle service
information have a design aligned to the concern, cause, and
correction (three Cs) method used by technicians. Technician B says
that diagnostic illustrations are helpful because they show and tell a
technician how to complete a service task. Who is correct? (6.1)
Answer: Both A and B
,◉ A technician who is having trouble finding the cause of a
challenging vehicle problem should refer first to _____ for the vehicle.
(6.2)
Answer: technical service bulletin
◉ All of the following statements abouts recalls issued by vehicle
manufacturers are true, except: (6.2)
Answer: Vehicle owners must pay out of pocket for repairs required
to fix an active recall problem
◉ Completing a vehicle work order as a technician is being
discussed. Technician A says that you should not attempt repairs on
the vehicle if you are unable to verify the vehicle owner's concern.
Technician B says that it is mandatory to get the vehicle owner's
signature for repair authorization once the calculated repair
estimate exceeds $250. Who is correct? (6.3)
Answer: A only
◉ What is the total price of a vehicle part without sales tax if the
part's wholesale cost is $67.92 and the auto shop charges a 25%
markup on the part? (6.3)
Answer: $84.90
◉ Technician A says that the VIN is most often located on the
transmission/transaxle case of late-model vehicles. Technician B
, says that the VIN is used for vehicle registration and insurance
purposes. Who is correct? (6.4)
Answer: B only
◉ Technician A says that both dealerships and independent auto
shops keep commonly used supplies, such as engine oil, brake pads,
and batteries, in stock. Technician B says that used automotive parts
sourced from salvage yards are the only replacement parts available
to complete repairs on vehicles over ten years old. Who is correct?
(6.4)
Answer: A only
◉ Which of the following data is not found in vehicles service
information? (6.1)
Answer: Driving tips for adverse weather conditions.
◉ All of the following are common SAE-recommended abbreviations
use in the auto service industry, except: (6.1)
Answer: XP (Experimental Protocol)
◉ Which of the following information is included in the owner's
manual that accompanies a new vehicle? (6.2)
Answer: Instructions on operating vehicle accessories
DIAGNOSIS AND SERVICE 2026 ACTUAL TEST
PAPER QUESTIONS SOLUTIONS VERIFIED
COMPLETE STUDY PACKAGE
◉ Technician A says that service operations may require technicians
to take apart and rebuild automotive assemblies. Technician B says
that carbon fiber, sheet molding compound (SMC), and other
composite materials are used to manufacture solid vehicle frames.
Who is correct? (1.1, 1.2)
Answer: A only
◉ Which of these is not part of a typical auto shop layout? (2.1
Answer: Drive-through service lanes
◉ In which auto shop area would an exhaust system repair on a
vehicle most likely be performed? (2.1
Answer: Vehicle lift in a service bay
◉ The vehicle service information used by technicians in the
majority of auto shops today is ____________. (6.1)
Answer: computer-based
,◉ Which of the following is an advantage of computerized vehicle
service information when compared to a printed service manual?
(6.1)
Answer: An intuitive user interface with fast searching capabilities.
◉ A technician may use an exploded illustration of a starter motor in
a vehicle's service information for all of the following reasons,
except: (6.1)
Answer: to trace how electricity flows through the motor's electrical
circuit.
◉ Which type of service information diagnostic chart has
technicians answer simple questions and follow service prompts as
they advance through a logical diagnostic sequence outlined in the
chart's "branches"? (6.1)
Answer: Tree diagnostic chart
◉ Technician A says that block diagnostic charts in vehicle service
information have a design aligned to the concern, cause, and
correction (three Cs) method used by technicians. Technician B says
that diagnostic illustrations are helpful because they show and tell a
technician how to complete a service task. Who is correct? (6.1)
Answer: Both A and B
,◉ A technician who is having trouble finding the cause of a
challenging vehicle problem should refer first to _____ for the vehicle.
(6.2)
Answer: technical service bulletin
◉ All of the following statements abouts recalls issued by vehicle
manufacturers are true, except: (6.2)
Answer: Vehicle owners must pay out of pocket for repairs required
to fix an active recall problem
◉ Completing a vehicle work order as a technician is being
discussed. Technician A says that you should not attempt repairs on
the vehicle if you are unable to verify the vehicle owner's concern.
Technician B says that it is mandatory to get the vehicle owner's
signature for repair authorization once the calculated repair
estimate exceeds $250. Who is correct? (6.3)
Answer: A only
◉ What is the total price of a vehicle part without sales tax if the
part's wholesale cost is $67.92 and the auto shop charges a 25%
markup on the part? (6.3)
Answer: $84.90
◉ Technician A says that the VIN is most often located on the
transmission/transaxle case of late-model vehicles. Technician B
, says that the VIN is used for vehicle registration and insurance
purposes. Who is correct? (6.4)
Answer: B only
◉ Technician A says that both dealerships and independent auto
shops keep commonly used supplies, such as engine oil, brake pads,
and batteries, in stock. Technician B says that used automotive parts
sourced from salvage yards are the only replacement parts available
to complete repairs on vehicles over ten years old. Who is correct?
(6.4)
Answer: A only
◉ Which of the following data is not found in vehicles service
information? (6.1)
Answer: Driving tips for adverse weather conditions.
◉ All of the following are common SAE-recommended abbreviations
use in the auto service industry, except: (6.1)
Answer: XP (Experimental Protocol)
◉ Which of the following information is included in the owner's
manual that accompanies a new vehicle? (6.2)
Answer: Instructions on operating vehicle accessories
