CPT 113 Final Exam Review – Study Guide, Notes & Practice Questions
(2026 Updated)
payroll - ANS ✔✔A _______ system is a type of transaction processing system (TPS)
artificial intelligence - ANS ✔✔Future progress in _____ includes further development in natural
language processing that should make information systems easier to use.
PayPal - ANS ✔✔_____ is a popular online payment system used in many online auction sites
E-check - ANS ✔✔_____ is an electronic version of a paper check
CRM - ANS ✔✔A successful _____ program helps improve customer service and create a long
term relationship between an organization and its customers
calendar - ANS ✔✔A typical PDA includes a(n) _____
e-business - ANS ✔✔Another term that is used interchangeably with e-commerce is ______
information - ANS ✔✔The output of an information system is ______
software components - ANS ✔✔Management information system (MIS) ______ can include
programs developed in-house
database - ANS ✔✔Microsoft Access is an example of the ______ component of an information
system
, informediary - ANS ✔✔E-commerce sites that use the ______ model collect information on
consumers and businesses and then sell this information to the other companies for marketing
purposes
Michael Porter's three strategies for competing in the market place - ANS ✔✔Focus is one of
______
Electronic - ANS ✔✔______ payment refers to money or script that is exchanged only
electronically
Operations - ANS ✔✔______ are a primary activity in the value chain
Walmart - ANS ✔✔______ is a major player in the B2B e-commerce
push - ANS ✔✔With ______ technology, information is sent to users based on their previous
inquiries, interests, or specifications
eBay - ANS ✔✔______ is a site that facilitates C2C e-commerce
third-party exchange marketplace - ANS ✔✔A ______ generates revenues from the fees
charged for matching buyers and sellers
Michael Porter - ANS ✔✔______ introduced the value chain concept
internal data - ANS ✔✔Sales records are an example of the ______ component of an
information system
database administrator - ANS ✔✔A ______ should have knowledge and understanding of data
warehouse and data mining tools
(2026 Updated)
payroll - ANS ✔✔A _______ system is a type of transaction processing system (TPS)
artificial intelligence - ANS ✔✔Future progress in _____ includes further development in natural
language processing that should make information systems easier to use.
PayPal - ANS ✔✔_____ is a popular online payment system used in many online auction sites
E-check - ANS ✔✔_____ is an electronic version of a paper check
CRM - ANS ✔✔A successful _____ program helps improve customer service and create a long
term relationship between an organization and its customers
calendar - ANS ✔✔A typical PDA includes a(n) _____
e-business - ANS ✔✔Another term that is used interchangeably with e-commerce is ______
information - ANS ✔✔The output of an information system is ______
software components - ANS ✔✔Management information system (MIS) ______ can include
programs developed in-house
database - ANS ✔✔Microsoft Access is an example of the ______ component of an information
system
, informediary - ANS ✔✔E-commerce sites that use the ______ model collect information on
consumers and businesses and then sell this information to the other companies for marketing
purposes
Michael Porter's three strategies for competing in the market place - ANS ✔✔Focus is one of
______
Electronic - ANS ✔✔______ payment refers to money or script that is exchanged only
electronically
Operations - ANS ✔✔______ are a primary activity in the value chain
Walmart - ANS ✔✔______ is a major player in the B2B e-commerce
push - ANS ✔✔With ______ technology, information is sent to users based on their previous
inquiries, interests, or specifications
eBay - ANS ✔✔______ is a site that facilitates C2C e-commerce
third-party exchange marketplace - ANS ✔✔A ______ generates revenues from the fees
charged for matching buyers and sellers
Michael Porter - ANS ✔✔______ introduced the value chain concept
internal data - ANS ✔✔Sales records are an example of the ______ component of an
information system
database administrator - ANS ✔✔A ______ should have knowledge and understanding of data
warehouse and data mining tools
