IT1 SWE - CSD Questions with All Correct & 100% Verified
Answers |Guaranteed to Pass
When cant csd close a ticket? ✔Correct Answer-Ticket life belongs to a COE
For CSD in how many workdays can a ticket be closed? ✔Correct Answer-3 days
If the wait of a CSD call is longer than___ minutes you will be routed to voicemail ✔Correct
Answer-20 min
What is the target time for a new cgone account from ticket to profit? ✔Correct Answer-
72hours, 3 calandar days
What is the target timeframe for completion of a new SG or DG? ✔Correct Answer-6 hours
How long does it take to provision an account for TAD? ✔Correct Answer-24 hours
TAD accounts are initially authorized for how long? ✔Correct Answer-3 months
What is TTT (time to Triage) goal for a critical, high, medium, low priority incident? ✔Correct
Answer-C=30m, H=2hrs, M=3hrs L=8hrs
To be eligible to complete for CWO position as an E6, in what percentage range must they score
on the SWE? ✔Correct Answer-50%
What positions need no further approval to request the creation of DGs ✔Correct Answer-E7-
E10, GS12-GS15, CWO2-CWO4, O3-O10, Unit CO, XO, OIC, XPO
EMI lasts only ___ or less per day ✔Correct Answer-2 hours
On what page of a standard memo must the SSIC be located? ✔Correct Answer-Every page
What app is the only approved to store and process cgone data? ✔Correct Answer-Good
mobile messaging GMM
Privileged user accounts train every? ✔Correct Answer-Level 1 and 2 accounts are required to
re-train every 2 years (biennially), Level 3 and 4 accounts every year (annually)
What will the CG use as the primary encryption mode for all tactical communications?
✔Correct Answer-AES 256 bit
Answers |Guaranteed to Pass
When cant csd close a ticket? ✔Correct Answer-Ticket life belongs to a COE
For CSD in how many workdays can a ticket be closed? ✔Correct Answer-3 days
If the wait of a CSD call is longer than___ minutes you will be routed to voicemail ✔Correct
Answer-20 min
What is the target time for a new cgone account from ticket to profit? ✔Correct Answer-
72hours, 3 calandar days
What is the target timeframe for completion of a new SG or DG? ✔Correct Answer-6 hours
How long does it take to provision an account for TAD? ✔Correct Answer-24 hours
TAD accounts are initially authorized for how long? ✔Correct Answer-3 months
What is TTT (time to Triage) goal for a critical, high, medium, low priority incident? ✔Correct
Answer-C=30m, H=2hrs, M=3hrs L=8hrs
To be eligible to complete for CWO position as an E6, in what percentage range must they score
on the SWE? ✔Correct Answer-50%
What positions need no further approval to request the creation of DGs ✔Correct Answer-E7-
E10, GS12-GS15, CWO2-CWO4, O3-O10, Unit CO, XO, OIC, XPO
EMI lasts only ___ or less per day ✔Correct Answer-2 hours
On what page of a standard memo must the SSIC be located? ✔Correct Answer-Every page
What app is the only approved to store and process cgone data? ✔Correct Answer-Good
mobile messaging GMM
Privileged user accounts train every? ✔Correct Answer-Level 1 and 2 accounts are required to
re-train every 2 years (biennially), Level 3 and 4 accounts every year (annually)
What will the CG use as the primary encryption mode for all tactical communications?
✔Correct Answer-AES 256 bit
