WGU | C954
OBJECTIVE ASSESSMENT - EXAM
WGU C954 Information
Technology Management
Newly Updated OA Exam
Set 2 Parts 1, 2 & 3
Questions & Answers
(Verified Answers), 100%
Guaranteed Pass ||
Complete A+ Guide
Certification Exam
100 100% 2026/2027
QUESTIONS VERIFIED ANSWERS EDITION
TOPICS COVERED
IT Governance Frameworks (COBIT) Risk Mitigation Strategies
Strategic Alignment Model IT Budgeting and Costing
IT Infrastructure Lifecycle Service Level Agreements (SLAs)
COVER PAGE - 1
,SECTION 1 | IT Governance and Strategic Alignment | Q1-Q20 | WGU C954 Information Technology Management Newly
Q1 Question 1 of 100
A mid-sized healthcare organization is struggling to align its IT investments with its overall
business strategy. The board of directors is concerned that IT projects are not delivering
expected business value. Which approach should the CIO take to ensure IT strategy is
integrated with the corporate strategy?
A. Implement the most expensive technology available
B. Outsource all strategic planning to a consultant
C. Establish a steering committee with business leaders
D. Focus exclusively on technical efficiency
Correct Answer: C
Rationale:
A steering committee ensures that business leaders have a voice in IT prioritization, ensuring alignment.
Technical efficiency alone does not guarantee business value.
Q2 Question 2 of 100
A global logistics company is implementing a new IT governance framework to improve
decision-making and accountability across its international branches. When implementing
COBIT, what is the primary purpose of the 'Governance' domain compared to the 'Management'
domain?
A. Writing source code for applications
B. Managing technical support tickets
C. Evaluating and directing the organization
D. Executing day-to-day operations
Correct Answer: C
Rationale:
Governance focuses on evaluating needs and directing the organization, while management focuses on
planning, building, running, and monitoring.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
,Q3 Question 3 of 100
An executive team at a financial services firm is reviewing the COBIT framework to better
manage their IT-related risks and align technology with corporate goals. A company is
undergoing digital transformation to shift from product-centric to customer-centric services. What
is the most critical success factor?
A. Investment in the fastest hardware
B. Hiring more software developers
C. Cultural shift and leadership support
D. Replacing all legacy systems immediately
Correct Answer: C
Rationale:
Digital transformation is primarily a cultural and organizational shift; without leadership support, technology
changes often fail.
Q4 Question 4 of 100
A retail chain is transitioning from a centralized IT model to a federated model to allow regional
managers more autonomy over their technology needs. An organization uses IT Portfolio
Management to categorize projects into 'run', 'grow', and 'transform'. Which category focuses on
innovation and competitive advantage?
A. Maintenance
B. Transform
C. Grow
D. Run
Correct Answer: B
Rationale:
Transform projects are designed to create new business capabilities or fundamentally change the business
model.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
, Q5 Question 5 of 100
A government agency is updating its IT strategic plan to ensure compliance with new federal
regulations regarding data transparency and accessibility. A CIO is managing competing
demands from various department heads regarding project priorities. What is the most effective
way to resolve these conflicts?
A. Prioritizing the most senior executive's request
B. Implementing projects in the order they were requested
C. Using a weighted scoring model based on strategic goals
D. Splitting the budget equally among all departments
Correct Answer: C
Rationale:
A weighted scoring model provides an objective, transparent way to prioritize projects based on their
contribution to strategic objectives.
Q6 Question 6 of 100
A mid-sized healthcare organization is struggling to align its IT investments with its overall
business strategy. The board of directors is concerned that IT projects are not delivering
expected business value. Which approach should the CIO take to ensure IT strategy is
integrated with the corporate strategy?
A. Outsource all strategic planning to a consultant
B. Implement the most expensive technology available
C. Establish a steering committee with business leaders
D. Focus exclusively on technical efficiency
Correct Answer: C
Rationale:
A steering committee ensures that business leaders have a voice in IT prioritization, ensuring alignment.
Technical efficiency alone does not guarantee business value.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
OBJECTIVE ASSESSMENT - EXAM
WGU C954 Information
Technology Management
Newly Updated OA Exam
Set 2 Parts 1, 2 & 3
Questions & Answers
(Verified Answers), 100%
Guaranteed Pass ||
Complete A+ Guide
Certification Exam
100 100% 2026/2027
QUESTIONS VERIFIED ANSWERS EDITION
TOPICS COVERED
IT Governance Frameworks (COBIT) Risk Mitigation Strategies
Strategic Alignment Model IT Budgeting and Costing
IT Infrastructure Lifecycle Service Level Agreements (SLAs)
COVER PAGE - 1
,SECTION 1 | IT Governance and Strategic Alignment | Q1-Q20 | WGU C954 Information Technology Management Newly
Q1 Question 1 of 100
A mid-sized healthcare organization is struggling to align its IT investments with its overall
business strategy. The board of directors is concerned that IT projects are not delivering
expected business value. Which approach should the CIO take to ensure IT strategy is
integrated with the corporate strategy?
A. Implement the most expensive technology available
B. Outsource all strategic planning to a consultant
C. Establish a steering committee with business leaders
D. Focus exclusively on technical efficiency
Correct Answer: C
Rationale:
A steering committee ensures that business leaders have a voice in IT prioritization, ensuring alignment.
Technical efficiency alone does not guarantee business value.
Q2 Question 2 of 100
A global logistics company is implementing a new IT governance framework to improve
decision-making and accountability across its international branches. When implementing
COBIT, what is the primary purpose of the 'Governance' domain compared to the 'Management'
domain?
A. Writing source code for applications
B. Managing technical support tickets
C. Evaluating and directing the organization
D. Executing day-to-day operations
Correct Answer: C
Rationale:
Governance focuses on evaluating needs and directing the organization, while management focuses on
planning, building, running, and monitoring.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
,Q3 Question 3 of 100
An executive team at a financial services firm is reviewing the COBIT framework to better
manage their IT-related risks and align technology with corporate goals. A company is
undergoing digital transformation to shift from product-centric to customer-centric services. What
is the most critical success factor?
A. Investment in the fastest hardware
B. Hiring more software developers
C. Cultural shift and leadership support
D. Replacing all legacy systems immediately
Correct Answer: C
Rationale:
Digital transformation is primarily a cultural and organizational shift; without leadership support, technology
changes often fail.
Q4 Question 4 of 100
A retail chain is transitioning from a centralized IT model to a federated model to allow regional
managers more autonomy over their technology needs. An organization uses IT Portfolio
Management to categorize projects into 'run', 'grow', and 'transform'. Which category focuses on
innovation and competitive advantage?
A. Maintenance
B. Transform
C. Grow
D. Run
Correct Answer: B
Rationale:
Transform projects are designed to create new business capabilities or fundamentally change the business
model.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
, Q5 Question 5 of 100
A government agency is updating its IT strategic plan to ensure compliance with new federal
regulations regarding data transparency and accessibility. A CIO is managing competing
demands from various department heads regarding project priorities. What is the most effective
way to resolve these conflicts?
A. Prioritizing the most senior executive's request
B. Implementing projects in the order they were requested
C. Using a weighted scoring model based on strategic goals
D. Splitting the budget equally among all departments
Correct Answer: C
Rationale:
A weighted scoring model provides an objective, transparent way to prioritize projects based on their
contribution to strategic objectives.
Q6 Question 6 of 100
A mid-sized healthcare organization is struggling to align its IT investments with its overall
business strategy. The board of directors is concerned that IT projects are not delivering
expected business value. Which approach should the CIO take to ensure IT strategy is
integrated with the corporate strategy?
A. Outsource all strategic planning to a consultant
B. Implement the most expensive technology available
C. Establish a steering committee with business leaders
D. Focus exclusively on technical efficiency
Correct Answer: C
Rationale:
A steering committee ensures that business leaders have a voice in IT prioritization, ensuring alignment.
Technical efficiency alone does not guarantee business value.
WGU C954 Information Technology Management Newly Updated OA Exam Set 2 Parts 1, 2 & 3 Questions & Answers (Verified Answers), 10
