AVIXA CTS Exam Questions and Answers
with Verified Solutions | Latest Updated
2026
Benchmarking ______ is the process of comparing
methods, techniques, and principles
from peer organizations and
facilities.
A client approaches an AV Conduct a needs analysis
provider with a project
requirement to set up an
audiovisual system for their
newly constructed conference
room. The client emphasizes
the importance of seamless
video conferencing capabilities
and high-quality audio output.
What would be the MOST
appropriate initial step for the
AV provider to take based on
the information provided?
Which term BEST describes Defining user needs and desires
the needs analysis process?
What is the term that Benchmarking
describes comparing an
existing installation with a new
project?
,What role does the AV Facilitator of design collaboration
professional typically play in
conducting a needs analysis?
Which statement BEST shows Needs analysis ensures that
why a needs analysis is end-users' requirements are
important for an AV project? accurately identified and addressed.
When establishing initial stakeholders
contact with a client, try to
develop a relationship early on
with the _____.
On a tour of the facility during Cat cables have a distance
the preliminary site survey, it limitation.
was pointed out that the AV
rack closet is 76 m (250 ft)
from the room where the
multi-purpose room will be
going. Why is that a concern
for the AV professional?
While evaluating a site Use soft furnishings and flooring
environment, a room appears
to suffer from reverberation.
What treatment could be
recommended to improve the
acoustics in the room
Prior to performing a site client's needs and intended uses
assessment and new system
design the ______ should be
identified.
, During an initial site survey, it Recommend installing window
is noted that there are no treatments to the client to mitigate
window treatments on the glare issues.
windows of the planned
project room, potentially
causing excessive glare. What
should be done to address this
issue?
Common measurements used In AV system design, standard
in AV for seated and standing measurements are used as
eye and ear heights are: reference points: Seated eye/ear
height: 1.2 m (48 inches) Standing
eye/ear height: 1.7 m (68 inches)
What is the primary purpose of To gather information about the
conducting an initial site physical space and logistical
survey for an AV project? considerations.
Projectors may use different LED lamp
lamp technologies for different
reasons. For long life without
changing the light source,
which technology is preferred?
During the stakeholder Address the additional questions and
meeting to present the assure stakeholders that their
program report, the AV Sales concerns will be considered.
Manager realizes that some
stakeholders have questions
beyond the scope of the
report. What should the
manager do?
with Verified Solutions | Latest Updated
2026
Benchmarking ______ is the process of comparing
methods, techniques, and principles
from peer organizations and
facilities.
A client approaches an AV Conduct a needs analysis
provider with a project
requirement to set up an
audiovisual system for their
newly constructed conference
room. The client emphasizes
the importance of seamless
video conferencing capabilities
and high-quality audio output.
What would be the MOST
appropriate initial step for the
AV provider to take based on
the information provided?
Which term BEST describes Defining user needs and desires
the needs analysis process?
What is the term that Benchmarking
describes comparing an
existing installation with a new
project?
,What role does the AV Facilitator of design collaboration
professional typically play in
conducting a needs analysis?
Which statement BEST shows Needs analysis ensures that
why a needs analysis is end-users' requirements are
important for an AV project? accurately identified and addressed.
When establishing initial stakeholders
contact with a client, try to
develop a relationship early on
with the _____.
On a tour of the facility during Cat cables have a distance
the preliminary site survey, it limitation.
was pointed out that the AV
rack closet is 76 m (250 ft)
from the room where the
multi-purpose room will be
going. Why is that a concern
for the AV professional?
While evaluating a site Use soft furnishings and flooring
environment, a room appears
to suffer from reverberation.
What treatment could be
recommended to improve the
acoustics in the room
Prior to performing a site client's needs and intended uses
assessment and new system
design the ______ should be
identified.
, During an initial site survey, it Recommend installing window
is noted that there are no treatments to the client to mitigate
window treatments on the glare issues.
windows of the planned
project room, potentially
causing excessive glare. What
should be done to address this
issue?
Common measurements used In AV system design, standard
in AV for seated and standing measurements are used as
eye and ear heights are: reference points: Seated eye/ear
height: 1.2 m (48 inches) Standing
eye/ear height: 1.7 m (68 inches)
What is the primary purpose of To gather information about the
conducting an initial site physical space and logistical
survey for an AV project? considerations.
Projectors may use different LED lamp
lamp technologies for different
reasons. For long life without
changing the light source,
which technology is preferred?
During the stakeholder Address the additional questions and
meeting to present the assure stakeholders that their
program report, the AV Sales concerns will be considered.
Manager realizes that some
stakeholders have questions
beyond the scope of the
report. What should the
manager do?
