Mgmt 340 Exam 1 CSUF UPDATED
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Managerial activities - CORRECT ANSWER make decisions, allocate resources, direct
activities of others to attain goals
organization - CORRECT ANSWER A coordinated social unit composed of 2 or more people
that function under a common goal
Management Functions - CORRECT ANSWER planning, organizing, leading, controlling
Mitzberg's Managerial Roles - CORRECT ANSWER interpersonal, informational, decisional
Katz essential managerial skills - CORRECT ANSWER Technical skills, human skills,
conceptual skills
4 types of managerial activity - CORRECT ANSWER Traditional management,
communication, human resource, and networking
Organizational behavior - CORRECT ANSWER A field of study that investigates the impact
that individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving an organization's effectiveness.
Psychology - CORRECT ANSWER Individual study of behavior
Sociology - CORRECT ANSWER the systematic study of human society (group or
organization system)
Anthropology - CORRECT ANSWER The study of humans (group or organization system)
, contingency variables "it depends!" - CORRECT ANSWER situational factors: variables that
moderate the relationship between two or more variables
workplace diversity - CORRECT ANSWER the ways in which people in an organization are
different from and similar to one another
The dependent variables - CORRECT ANSWER Productivity, absenteeism, turnover, deviant
workplace behavior, OCB, job satisfaction
Indipendent variables - CORRECT ANSWER Individual, group, and organizational system
surface-level diversity - CORRECT ANSWER differences such as age, sex, race/ethnicity, and
physical disabilities that are observable, typically unchangeable, and easy to measure
deep-level diversity - CORRECT ANSWER differences in values, personality, and work
preferences that become progressively more important for determining similarity as people get to
know one another better
Discrimination - CORRECT ANSWER Noting of a difference between things, unfair
discrimination, making judgements about an individual
biographical characteristics - CORRECT ANSWER personal characteristics - such as age,
gender, race, and ethnicity - that are objective and easily obtained from personnel records. these
characteristics are representative of surface-level diversity
social psychology - CORRECT ANSWER the scientific study of how we think about,
influence, and relate to one another (group)
Dimensions of Intellectual Ability - CORRECT ANSWER number aptitude, verbal
comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization,
memory
physical abilities - CORRECT ANSWER the capacity to do tasks that demand stamina,
dexterity, strength, and similar characteristics
ACTUAL QUESTIONS AND CORRECT
ANSWERS
Managerial activities - CORRECT ANSWER make decisions, allocate resources, direct
activities of others to attain goals
organization - CORRECT ANSWER A coordinated social unit composed of 2 or more people
that function under a common goal
Management Functions - CORRECT ANSWER planning, organizing, leading, controlling
Mitzberg's Managerial Roles - CORRECT ANSWER interpersonal, informational, decisional
Katz essential managerial skills - CORRECT ANSWER Technical skills, human skills,
conceptual skills
4 types of managerial activity - CORRECT ANSWER Traditional management,
communication, human resource, and networking
Organizational behavior - CORRECT ANSWER A field of study that investigates the impact
that individuals, groups, and structure have on behavior within organizations, for the purpose of
applying such knowledge toward improving an organization's effectiveness.
Psychology - CORRECT ANSWER Individual study of behavior
Sociology - CORRECT ANSWER the systematic study of human society (group or
organization system)
Anthropology - CORRECT ANSWER The study of humans (group or organization system)
, contingency variables "it depends!" - CORRECT ANSWER situational factors: variables that
moderate the relationship between two or more variables
workplace diversity - CORRECT ANSWER the ways in which people in an organization are
different from and similar to one another
The dependent variables - CORRECT ANSWER Productivity, absenteeism, turnover, deviant
workplace behavior, OCB, job satisfaction
Indipendent variables - CORRECT ANSWER Individual, group, and organizational system
surface-level diversity - CORRECT ANSWER differences such as age, sex, race/ethnicity, and
physical disabilities that are observable, typically unchangeable, and easy to measure
deep-level diversity - CORRECT ANSWER differences in values, personality, and work
preferences that become progressively more important for determining similarity as people get to
know one another better
Discrimination - CORRECT ANSWER Noting of a difference between things, unfair
discrimination, making judgements about an individual
biographical characteristics - CORRECT ANSWER personal characteristics - such as age,
gender, race, and ethnicity - that are objective and easily obtained from personnel records. these
characteristics are representative of surface-level diversity
social psychology - CORRECT ANSWER the scientific study of how we think about,
influence, and relate to one another (group)
Dimensions of Intellectual Ability - CORRECT ANSWER number aptitude, verbal
comprehension, perceptual speed, inductive reasoning, deductive reasoning, spatial visualization,
memory
physical abilities - CORRECT ANSWER the capacity to do tasks that demand stamina,
dexterity, strength, and similar characteristics
