MGMT 340- Exam 1 CSUF – Review
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Organization Behavior (OB) - CORRECT ANSWER Study of what people do in an
organization and how their behavior affects the organization's performance and why they do it...
What are the four disciplines for (OB) - CORRECT ANSWER Psychology, Emotions,
Motivations and behaviors.
Psychology - CORRECT ANSWER Emotions, Motivations and behavior
Anthropology - CORRECT ANSWER Values and Attitudes
Social psychology - CORRECT ANSWER Communication and Group Change
Sociology - CORRECT ANSWER Structure and Organizational Culture
Inputs are - CORRECT ANSWER - Variables like personality. group structure, and
organizational culture that lead to processes. - Group structure, roles, and team responsibilities are
typically assigned immediately before or after a group is formed.- Organizational structure and culture
change over time.
Processes - CORRECT ANSWER are defined as actions that individuals, groups, and
organizations engage in as a result of inputs, and that lead to certain outcomes.
Outcomes - CORRECT ANSWER - Key variables that you want to explain or predict, and that
are affected by some other variables.
Outcome Variables Attitudes and stress - CORRECT ANSWER - Employee attitudes are the
evaluations employees make, ranging from positive to negative, about objects, people, or events. -
Stress is a psychological process that occurs in response to environmental pressures.
, Outcome Variables such as Job performance and Task Performance - CORRECT ANSWER Job
Performance, - The total value of your contributions to an organization through your behaviors
reflects your level of job performance. (QQ rise). Task performance - The combination of
effectiveness and efficiency at doing your core job tasks is a reflection of your level of task
performance.
Outcome Variables Organizational citizenship behavior (O C B) - CORRECT ANSWER • The
discretionary behavior that is not part of an employee's formal job requirements, and that contributes
to the psychological and social environment of the workplace, is called organizational citizenship
behavior.
Outcome Variables such as Withdrawal behavior and Team Performance - CORRECT
ANSWER • Withdrawal behavior, is the set of actions that employees take to separate
themselves from the organization. (QQ). • Team performance, Team performance is the quantity and
quality of a team's work output.
Outcome Variables Such as Productivity and Survival - CORRECT ANSWER • Productivity, an
organization is productive if it achieves its goals by transforming inputs into outputs at the lowest
cost. This requires both effectiveness and efficiency. • Survival, the final outcome is organizational
survival, which is simply evidence that the organization is able to exist and grow over the long term.
What does DEI Stand for? - CORRECT ANSWER Diversity-Equity- Inclusion. Framework
that promotes the fair treatment and full participation of all people, especially in the workplace.
Understanding the basics of DEI- Levels of Diversity - CORRECT ANSWER Surface level
Diversity and Deep-level/Hidden Diversity
Basics of DEI Biographical- Surface Level (Observed) - CORRECT ANSWER Gender Identity,
Race, Age, Ethnicity, Sexual Orientation/ identity
Basic of DEI - Assumptions with GRAES - CORRECT ANSWER What gender do they
identify with: Heritage, Aging workforce, Cultural characteristics, and Physical/ romantic towards
others
Deep level/ Hidden Diversity (Difficult to see at first) - CORRECT ANSWER Differences/
Similarities in work preferences, values & Personality. IE) Values, Personality and Work Preferences
UPDATED ACTUAL QUESTIONS AND
CORRECT ANSWERS
Organization Behavior (OB) - CORRECT ANSWER Study of what people do in an
organization and how their behavior affects the organization's performance and why they do it...
What are the four disciplines for (OB) - CORRECT ANSWER Psychology, Emotions,
Motivations and behaviors.
Psychology - CORRECT ANSWER Emotions, Motivations and behavior
Anthropology - CORRECT ANSWER Values and Attitudes
Social psychology - CORRECT ANSWER Communication and Group Change
Sociology - CORRECT ANSWER Structure and Organizational Culture
Inputs are - CORRECT ANSWER - Variables like personality. group structure, and
organizational culture that lead to processes. - Group structure, roles, and team responsibilities are
typically assigned immediately before or after a group is formed.- Organizational structure and culture
change over time.
Processes - CORRECT ANSWER are defined as actions that individuals, groups, and
organizations engage in as a result of inputs, and that lead to certain outcomes.
Outcomes - CORRECT ANSWER - Key variables that you want to explain or predict, and that
are affected by some other variables.
Outcome Variables Attitudes and stress - CORRECT ANSWER - Employee attitudes are the
evaluations employees make, ranging from positive to negative, about objects, people, or events. -
Stress is a psychological process that occurs in response to environmental pressures.
, Outcome Variables such as Job performance and Task Performance - CORRECT ANSWER Job
Performance, - The total value of your contributions to an organization through your behaviors
reflects your level of job performance. (QQ rise). Task performance - The combination of
effectiveness and efficiency at doing your core job tasks is a reflection of your level of task
performance.
Outcome Variables Organizational citizenship behavior (O C B) - CORRECT ANSWER • The
discretionary behavior that is not part of an employee's formal job requirements, and that contributes
to the psychological and social environment of the workplace, is called organizational citizenship
behavior.
Outcome Variables such as Withdrawal behavior and Team Performance - CORRECT
ANSWER • Withdrawal behavior, is the set of actions that employees take to separate
themselves from the organization. (QQ). • Team performance, Team performance is the quantity and
quality of a team's work output.
Outcome Variables Such as Productivity and Survival - CORRECT ANSWER • Productivity, an
organization is productive if it achieves its goals by transforming inputs into outputs at the lowest
cost. This requires both effectiveness and efficiency. • Survival, the final outcome is organizational
survival, which is simply evidence that the organization is able to exist and grow over the long term.
What does DEI Stand for? - CORRECT ANSWER Diversity-Equity- Inclusion. Framework
that promotes the fair treatment and full participation of all people, especially in the workplace.
Understanding the basics of DEI- Levels of Diversity - CORRECT ANSWER Surface level
Diversity and Deep-level/Hidden Diversity
Basics of DEI Biographical- Surface Level (Observed) - CORRECT ANSWER Gender Identity,
Race, Age, Ethnicity, Sexual Orientation/ identity
Basic of DEI - Assumptions with GRAES - CORRECT ANSWER What gender do they
identify with: Heritage, Aging workforce, Cultural characteristics, and Physical/ romantic towards
others
Deep level/ Hidden Diversity (Difficult to see at first) - CORRECT ANSWER Differences/
Similarities in work preferences, values & Personality. IE) Values, Personality and Work Preferences
