SMART SERVE PRACTICE TEST
QUESTIONS AND CORRECT VERIFIED
ANSWERS
TrueA2orA2False
TheA2GovernmentA2ofA2CanadaA2issuesA2licencesA2forA2theA2saleA2andA2serviceA2ofA2alco
holA2inA2OntarioA2-A2Ans--
False,A2TheA2AlcoholA2andA2GamingA2CommissionA2ofA2OntarioA2(AGCO),A2whichA2isA2an
A2arm'sA2lengthA2agencyA2ofA2theA2OntarioA2Government,A2issuesA2licencesA2forA2theA2sal
eA2andA2serviceA2ofA2alcoholA2inA2Ontario.A2TheA2AGCOA2canA2alsoA2suspendA2orA2revoke
A2aA2licence.
TrueA2orA2False
TheA2minimumA2ageA2forA2someoneA2toA2serveA2orA2sellA2alcoholA2inA2OntarioA2isA218.A2-
A2Ans--True
TheA2minimumA2ageA2forA2someoneA2toA2serveA2orA2sellA2alcoholA2inA2OntarioA2isA218.A2H
eA2orA2sheA2mustA2alsoA2beA2SmartA2ServeA2certified.
TrueA2orA2False
YouA2couldA2beA2heldA2civillyA2and/
orA2criminallyA2liableA2ifA2youA2serveA2tooA2muchA2alcoholA2toA2aA2customer.A2-A2Ans--
True,A2TheA2LiquorA2LicenceA2ActA2(LLA)A2isA2legislationA2thatA2outlinesA2theA2lawsA2andA2
regulationsA2affectingA2theA2saleA2andA2serviceA2ofA2alcoholA2inA2Ontario.A2ThisA2includesA
2ensuringA2thatA2youA2neverA2serveA2aA2customerA2toA2theA2pointA2ofA2intoxication.A2NotA2c
omplyingA2withA2theA2lawsA2andA2regulations,A2couldA2resultA2inA2youA2beingA2heldA2civillyA
2and/orA2criminallyA2liable.
TrueA2orA2False
AfterA2anA2intoxicatedA2customerA2hasA2leftA2yourA2establishment,A2youA2areA2noA2longerA2
liableA2forA2himA2orA2her.A2-A2Ans--
False,A2YourA2liabilityA2doesA2notA2endA2whenA2theA2customerA2leaves.A2IfA2youA2haveA2se
rvedA2aA2customerA2toA2theA2pointA2ofA2intoxication,A2youA2areA2liableA2forA2themA2untilA2th
eyA2areA2soberA2again.
TrueA2ofA2False
DrinkingA2coffeeA2willA2helpA2aA2personA2whoA2isA2intoxicatedA2soberA2upA2faster.A2-
A2Ans--
False,A2DrinkingA2coffee,A2waterA2orA2eatingA2foodA2willA2notA2helpA2someoneA2soberA2upA
, 2faster.A2OnceA2alcoholA2hasA2beenA2absorbedA2byA2theA2bodyA2andA2movesA2intoA2theA2bl
oodstream,A2onlyA2timeA2willA2help.
TrueA2ofA2False
AnA28A2ounceA2glassA2ofA2beerA2isA2equalA2toA2anA28A2ounceA2glassA2ofA2wine.A2-A2Ans--
False,A2ThereA2areA2bigA2differencesA2inA2theA2alcoholA2contentA2foundA2inA2beer,A2wine,A2
andA2spirits.A2ThisA2programA2willA2introduceA2aA2benchmarkA2calledA2aA2"StandardA2Drink
"A2toA2helpA2youA2estimateA2theA2amountA2ofA2alcoholA2eachA2customerA2hasA2consumed.
TrueA2orA2FalseA2
YouA2canA2refuseA2theA2saleA2ofA2alcoholA2toA2anyA2customerA2evenA2ifA2theyA2produceA2a
A2validA2I.D.A2-A2Ans--
True,A2ItA2isA2yourA2legalA2obligationA2toA2refuseA2theA2saleA2ofA2alcoholA2toA2anyoneA2ifA2y
ouA2haveA2reasonA2toA2believeA2he/sheA2isA2intoxicatedA2and/
orA2youA2suspectA2theyA2mayA2beA2purchasingA2alcoholA2forA2anA2underageA2person.
TrueA2orA2False
AA2customerA2canA2showA2identificationA2withoutA2aA2photoA2toA2proveA2theyA2areA2ageA21
9A2orA2older.A2-A2Ans--
False,A2AA2validA2I.D.A2isA2oneA2thatA2isA2issuedA2byA2theA2governmentA2andA2mustA2includ
eA2aA2person'sA2photographA2andA2dateA2ofA2birth.
TrueA2orA2FalseA2
IfA2anA2intoxicatedA2customerA2arrivesA2atA2yourA2establishment,A2youA2shouldA2notA2letA2t
hemA2in.A2-A2Ans--
True,A2YouA2cannotA2allowA2anA2intoxicatedA2customerA2toA2enterA2orA2remainA2onA2theA2p
remisesA2ofA2aA2licensedA2establishment.
TrueA2orA2False
OnA2average,A2theA2bodyA2canA2metabolizeA2approximatelyA22A2standardA2drinksA2inA2one
A2hour.A2-A2Ans--
False,A2OnA2average,A2theA2bodyA2canA2metabolizeA2approximatelyA21A2standardA2drinkA2
perA2hour.
TrueA2orA2False
TheA2amountA2ofA2alcoholA2inA2theA2bloodstreamA2isA2calledA2BloodA2AlcoholA2Concentrati
onA2(BAC).A2-A2Ans--
True,A2BloodA2AlcoholA2ConcentrationA2isA2measuredA2byA2theA2amountA2ofA2alcoholA2(mil
ligrams)A2foundA2inA2100A2millilitresA2ofA2bloodA2andA2isA2shownA2inA2gramsA2perA2100mL.
QUESTIONS AND CORRECT VERIFIED
ANSWERS
TrueA2orA2False
TheA2GovernmentA2ofA2CanadaA2issuesA2licencesA2forA2theA2saleA2andA2serviceA2ofA2alco
holA2inA2OntarioA2-A2Ans--
False,A2TheA2AlcoholA2andA2GamingA2CommissionA2ofA2OntarioA2(AGCO),A2whichA2isA2an
A2arm'sA2lengthA2agencyA2ofA2theA2OntarioA2Government,A2issuesA2licencesA2forA2theA2sal
eA2andA2serviceA2ofA2alcoholA2inA2Ontario.A2TheA2AGCOA2canA2alsoA2suspendA2orA2revoke
A2aA2licence.
TrueA2orA2False
TheA2minimumA2ageA2forA2someoneA2toA2serveA2orA2sellA2alcoholA2inA2OntarioA2isA218.A2-
A2Ans--True
TheA2minimumA2ageA2forA2someoneA2toA2serveA2orA2sellA2alcoholA2inA2OntarioA2isA218.A2H
eA2orA2sheA2mustA2alsoA2beA2SmartA2ServeA2certified.
TrueA2orA2False
YouA2couldA2beA2heldA2civillyA2and/
orA2criminallyA2liableA2ifA2youA2serveA2tooA2muchA2alcoholA2toA2aA2customer.A2-A2Ans--
True,A2TheA2LiquorA2LicenceA2ActA2(LLA)A2isA2legislationA2thatA2outlinesA2theA2lawsA2andA2
regulationsA2affectingA2theA2saleA2andA2serviceA2ofA2alcoholA2inA2Ontario.A2ThisA2includesA
2ensuringA2thatA2youA2neverA2serveA2aA2customerA2toA2theA2pointA2ofA2intoxication.A2NotA2c
omplyingA2withA2theA2lawsA2andA2regulations,A2couldA2resultA2inA2youA2beingA2heldA2civillyA
2and/orA2criminallyA2liable.
TrueA2orA2False
AfterA2anA2intoxicatedA2customerA2hasA2leftA2yourA2establishment,A2youA2areA2noA2longerA2
liableA2forA2himA2orA2her.A2-A2Ans--
False,A2YourA2liabilityA2doesA2notA2endA2whenA2theA2customerA2leaves.A2IfA2youA2haveA2se
rvedA2aA2customerA2toA2theA2pointA2ofA2intoxication,A2youA2areA2liableA2forA2themA2untilA2th
eyA2areA2soberA2again.
TrueA2ofA2False
DrinkingA2coffeeA2willA2helpA2aA2personA2whoA2isA2intoxicatedA2soberA2upA2faster.A2-
A2Ans--
False,A2DrinkingA2coffee,A2waterA2orA2eatingA2foodA2willA2notA2helpA2someoneA2soberA2upA
, 2faster.A2OnceA2alcoholA2hasA2beenA2absorbedA2byA2theA2bodyA2andA2movesA2intoA2theA2bl
oodstream,A2onlyA2timeA2willA2help.
TrueA2ofA2False
AnA28A2ounceA2glassA2ofA2beerA2isA2equalA2toA2anA28A2ounceA2glassA2ofA2wine.A2-A2Ans--
False,A2ThereA2areA2bigA2differencesA2inA2theA2alcoholA2contentA2foundA2inA2beer,A2wine,A2
andA2spirits.A2ThisA2programA2willA2introduceA2aA2benchmarkA2calledA2aA2"StandardA2Drink
"A2toA2helpA2youA2estimateA2theA2amountA2ofA2alcoholA2eachA2customerA2hasA2consumed.
TrueA2orA2FalseA2
YouA2canA2refuseA2theA2saleA2ofA2alcoholA2toA2anyA2customerA2evenA2ifA2theyA2produceA2a
A2validA2I.D.A2-A2Ans--
True,A2ItA2isA2yourA2legalA2obligationA2toA2refuseA2theA2saleA2ofA2alcoholA2toA2anyoneA2ifA2y
ouA2haveA2reasonA2toA2believeA2he/sheA2isA2intoxicatedA2and/
orA2youA2suspectA2theyA2mayA2beA2purchasingA2alcoholA2forA2anA2underageA2person.
TrueA2orA2False
AA2customerA2canA2showA2identificationA2withoutA2aA2photoA2toA2proveA2theyA2areA2ageA21
9A2orA2older.A2-A2Ans--
False,A2AA2validA2I.D.A2isA2oneA2thatA2isA2issuedA2byA2theA2governmentA2andA2mustA2includ
eA2aA2person'sA2photographA2andA2dateA2ofA2birth.
TrueA2orA2FalseA2
IfA2anA2intoxicatedA2customerA2arrivesA2atA2yourA2establishment,A2youA2shouldA2notA2letA2t
hemA2in.A2-A2Ans--
True,A2YouA2cannotA2allowA2anA2intoxicatedA2customerA2toA2enterA2orA2remainA2onA2theA2p
remisesA2ofA2aA2licensedA2establishment.
TrueA2orA2False
OnA2average,A2theA2bodyA2canA2metabolizeA2approximatelyA22A2standardA2drinksA2inA2one
A2hour.A2-A2Ans--
False,A2OnA2average,A2theA2bodyA2canA2metabolizeA2approximatelyA21A2standardA2drinkA2
perA2hour.
TrueA2orA2False
TheA2amountA2ofA2alcoholA2inA2theA2bloodstreamA2isA2calledA2BloodA2AlcoholA2Concentrati
onA2(BAC).A2-A2Ans--
True,A2BloodA2AlcoholA2ConcentrationA2isA2measuredA2byA2theA2amountA2ofA2alcoholA2(mil
ligrams)A2foundA2inA2100A2millilitresA2ofA2bloodA2andA2isA2shownA2inA2gramsA2perA2100mL.