ECU OMGT Final Exam Ellis Study Guide | Operations & Supply Chain Management Review,
Key Concepts & Practice Questions
mission statement - correct answer ✔✔describes why an organization exists; what is important
to the organization, core values, and identifies the organization's domain
operational supply chain strategy - correct answer ✔✔is a functional strategy and infrastructure
strategy
structural elements of a business include - correct answer ✔✔computer systems
infastructure - correct answer ✔✔people,policies,decision ruling
conformance quality - correct answer ✔✔addresses whether a product was made or service
performed to specifications
firms target customers time frame and performance objectives defined by - correct answer
✔✔business strategy
8 hour shift 90% efficient whats actual document time - correct answer ✔✔7.2 hours
which step is not part of six sigma process - correct answer ✔✔DMAI
D does not stand for design
Define, measure, analyze, improve
Green Belt - correct answer ✔✔more six sigma training than team members less than black
belts
, TQM - correct answer ✔✔management of an entire organization to excel in all quality matrix
that is important to customers
quality perspective focuses on whether or not a product was made or service performed as
intended - correct answer ✔✔conformance perspctive
which dimension of quality asks how long a product can go between fails and need for
maintence - correct answer ✔✔reliability
cost reduction is not a core idea of TQM - correct answer ✔✔true
50 bottles a min and every 10 hours the machine shuts down for 30 min what is rated capacity -
correct answer ✔✔50*.95=47.5 bottles/min
the thickness of laminate on a desk top is NOT a measure of capacity - correct answer ✔✔True
it is not a measure
advantage of lead capacity strategy - correct answer ✔✔assures adequate capacity during all
times of growth
lag capacity NOT suited for period of high growth - correct answer ✔✔true it is not suited for
high growth
variable cost - correct answer ✔✔payment to raw material supplies
Fixed cost + Variable cost * unit of rate - correct answer ✔✔Total cost
Key Concepts & Practice Questions
mission statement - correct answer ✔✔describes why an organization exists; what is important
to the organization, core values, and identifies the organization's domain
operational supply chain strategy - correct answer ✔✔is a functional strategy and infrastructure
strategy
structural elements of a business include - correct answer ✔✔computer systems
infastructure - correct answer ✔✔people,policies,decision ruling
conformance quality - correct answer ✔✔addresses whether a product was made or service
performed to specifications
firms target customers time frame and performance objectives defined by - correct answer
✔✔business strategy
8 hour shift 90% efficient whats actual document time - correct answer ✔✔7.2 hours
which step is not part of six sigma process - correct answer ✔✔DMAI
D does not stand for design
Define, measure, analyze, improve
Green Belt - correct answer ✔✔more six sigma training than team members less than black
belts
, TQM - correct answer ✔✔management of an entire organization to excel in all quality matrix
that is important to customers
quality perspective focuses on whether or not a product was made or service performed as
intended - correct answer ✔✔conformance perspctive
which dimension of quality asks how long a product can go between fails and need for
maintence - correct answer ✔✔reliability
cost reduction is not a core idea of TQM - correct answer ✔✔true
50 bottles a min and every 10 hours the machine shuts down for 30 min what is rated capacity -
correct answer ✔✔50*.95=47.5 bottles/min
the thickness of laminate on a desk top is NOT a measure of capacity - correct answer ✔✔True
it is not a measure
advantage of lead capacity strategy - correct answer ✔✔assures adequate capacity during all
times of growth
lag capacity NOT suited for period of high growth - correct answer ✔✔true it is not suited for
high growth
variable cost - correct answer ✔✔payment to raw material supplies
Fixed cost + Variable cost * unit of rate - correct answer ✔✔Total cost
