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PDSA
Plan-Do-Study-Act
-formal framework for process improvement and problem solving
Pareto Principle
roughly 80% of the effects come from 20% of the causes
QAPI
Quality Assessment and Performance Improvement CMs mandated
program for ongoing quality monitoring
QI vs. QA
-Quality Improvement looks more at proactive improvement
-Quality Assurance focuses on meeting standards
,RCA
Root cause analysis: Structured method to identify underlying causes of
adverse events
Risk Stratification
Categorizing individuals based on health risks to prioritize interventions
SBAR
S: Situation
B: Background
A: Assessment
R: Recommendation
SWOT Analysis
a planning tool used to analyze an organization's strengths, weaknesses,
opportunities, and threats
, TJC
The Joint Commission (formerly JCAHO)
Organization, establishing standards for hospitals/health related
facilities. Largest US Healthcare accreditor
Triple Aim
IHI framework for optimizing health system performance (improve care,
reduce costs, enhance population health)
Universal Protocol
A procedure for verifying the patient's identity, correct surgical
procedure, site, and side and other important information. The
procedure is initiated as a TIMEOUT and takes place after the patient has
been positioned, prepped, and draped but before the first incision.
Utilization Review
Process ensuring medical services are appropriate and cost effective
Value-based purchasing (VBP)
Strategy that links payment to the quality of care, rewarding providers
for delivering high-quality, efficient clinical care.