BUSMHR 3200 EXAM 2 FINAL TEST PAPER
2026 QUESTIONS AND SOLUTIONS
GRADED A+ COMPLETE STUDY GUIDE
●● Semantic memory.
Answer: related to the facts and data
●● Episodic memory.
Answer: related to events / episodes
●● Fundamental Attribution Bias (FA Error).
Answer: we tend to make internal attributions for the behavior of others
versus external attributions (persons behavior/characteristics versus
personal factors)
●● Self-Serving Bias.
Answer: take credit for success, but do not take accountability for
failures due to it being someone else's fault
●● Halo Error.
Answer: An error occurs when a positive aspect of a person makes you
see someone positively, where you have no information in other areas
(personal responsibility relates to success only)
,●● Pitchfork (Horns) Error.
Answer: error occurs when a negative aspect of a person makes you see
someone negatively where you have no information in other areas
●● Leniency Error.
Answer: tendency to rate people too nicely and high (tip 30% always)
perceptual
●● Severity Error.
Answer: tendency to rate people too poorly and low (tip 5% always)
perceptual
●● Central Tendency Error.
Answer: tendency to rate everyone as average (tip 18% always)
perceptual
●● Recency Effect.
Answer: last information / impression about someone has the strongest
impact
●● Primary Effect.
Answer: first information / impression about someone has the strongest
impact
,●● Contrast Effect.
Answer: when two things are in high contrast with each other, you may
make false assumptions about people due to that comparison
●● Similar to me effect.
Answer: The more similar someone is to you, the more you like them
due to comfort
●● Attribution theory.
Answer: explains why a person behaves how they do, and if it based on
internal or external factors
●● What are the three main elements of attribution theory.
Answer: 1. consistency
2. distinctiveness
3. consensus
●● Consenus.
Answer: compares one's behavior with peers to see if everyone is
reacting the same way
●● Distinctiveness.
, Answer: Does the person act this way in only one particular situation or
is this how they act in all different situations
●● Consistency.
Answer: Is one's behavior in the same situation consistent over time
●● For Internal attribution (causes), what would be the combination for
consistency, distinctiveness, and consensus?.
Answer: High consistency, low distinctiveness, low consensus
●● For external attribution (causes), what would be the combination for
consistency, distinctiveness, and consensus?.
Answer: Low consistency, high distinctiveness, high consensus
●● High vs low consensus.
Answer: high = behavior similar to peers, low = behavior different from
peers
●● high vs low distinctiveness.
Answer: high = their behavior changes in different situations
low = their behavior stays the same in different situations
●● high vs low consistency.
2026 QUESTIONS AND SOLUTIONS
GRADED A+ COMPLETE STUDY GUIDE
●● Semantic memory.
Answer: related to the facts and data
●● Episodic memory.
Answer: related to events / episodes
●● Fundamental Attribution Bias (FA Error).
Answer: we tend to make internal attributions for the behavior of others
versus external attributions (persons behavior/characteristics versus
personal factors)
●● Self-Serving Bias.
Answer: take credit for success, but do not take accountability for
failures due to it being someone else's fault
●● Halo Error.
Answer: An error occurs when a positive aspect of a person makes you
see someone positively, where you have no information in other areas
(personal responsibility relates to success only)
,●● Pitchfork (Horns) Error.
Answer: error occurs when a negative aspect of a person makes you see
someone negatively where you have no information in other areas
●● Leniency Error.
Answer: tendency to rate people too nicely and high (tip 30% always)
perceptual
●● Severity Error.
Answer: tendency to rate people too poorly and low (tip 5% always)
perceptual
●● Central Tendency Error.
Answer: tendency to rate everyone as average (tip 18% always)
perceptual
●● Recency Effect.
Answer: last information / impression about someone has the strongest
impact
●● Primary Effect.
Answer: first information / impression about someone has the strongest
impact
,●● Contrast Effect.
Answer: when two things are in high contrast with each other, you may
make false assumptions about people due to that comparison
●● Similar to me effect.
Answer: The more similar someone is to you, the more you like them
due to comfort
●● Attribution theory.
Answer: explains why a person behaves how they do, and if it based on
internal or external factors
●● What are the three main elements of attribution theory.
Answer: 1. consistency
2. distinctiveness
3. consensus
●● Consenus.
Answer: compares one's behavior with peers to see if everyone is
reacting the same way
●● Distinctiveness.
, Answer: Does the person act this way in only one particular situation or
is this how they act in all different situations
●● Consistency.
Answer: Is one's behavior in the same situation consistent over time
●● For Internal attribution (causes), what would be the combination for
consistency, distinctiveness, and consensus?.
Answer: High consistency, low distinctiveness, low consensus
●● For external attribution (causes), what would be the combination for
consistency, distinctiveness, and consensus?.
Answer: Low consistency, high distinctiveness, high consensus
●● High vs low consensus.
Answer: high = behavior similar to peers, low = behavior different from
peers
●● high vs low distinctiveness.
Answer: high = their behavior changes in different situations
low = their behavior stays the same in different situations
●● high vs low consistency.
