If a QMHA reports they met with a client, when in fact, they did not, and the
program bills for that meeting, that is typically considered Medicaid fraud. If a
QMHA reports meeting with a client for an hour, when they only met with the
client for 7 minutes, that is typically considered:
a. A training issue requiring corrective action with the QMHA.
b. A supervision issue, because the QMHA needs support in learning how to
better engage with clients to maintain contact.
c. Medicaid Fraud.
c
Which of the following is a violation of the MHACBO Code of Conduct:
a. Engaging in an intimate/sexual relationship with a client at your agency who is
on your caseload to whom you are providing direct services.
b. Engaging in an intimate/sexual relationship with a client at your agency who is
NOT on your direct caseload, to whom you have NOT provided any direct services.
c. All of the above.
c
, The primary difference between Case management and Care Coordination is:
a. Casemanagement provides referrals, linkages and follow-up with clients and
other resources, while Care Coordination facilitates communication between
various providers involved in the client's care.
b. Casemanagement is more directive and requires QMHAs to be assertive with
clients in order to achieve goals on the client's service plan.
c. Carecoordination involves setting clients up with appointments with other
providers and assisting them in getting to those appointments, including arranging
transportation.
a
An example of active listening is:
a. Listening to clients, reflecting upon what they have stated, drawing logical
conclusions, and stating those conclusions to the client.
b. Paraphrasing what you heard, repeating it back to the client, to ensure that you
accurately understand what the client is attempting to convey.
c. Listening to the client and accurately documenting their statements
b
When should a QMHA consider the application of CFR 42 part 2 rules?
a. If the client presents suicidal ideation.
b. If the client is taking antipsychotic medication.