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, Table of contents ma ma
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communicatio
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n Skills
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1. Theory-Based Perspectives and Contemporary Dynamics
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2. Professional Guides for Nursing Communication
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3. Clinical Judgment and Ethical Decision Making
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4. Clarity and Safety in Communication
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PART II: Essential Communication Skills
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5. Developing Therapeutic Communication Skills
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6. Variation in Communication Styles
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7. Intercultural Communication ma
8. Therapeutic Communication in Groups
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PART III: Therapeutic Interpersonal Relationship Skills
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9. Self-Concept in Professional Interpersonal Relationships
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10. Developing Therapeutic Relationships ma ma
11. Bridges and Barriers in Therapeutic Relationships
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12. Communicating with Families ma ma
13. Resolving Conflicts Between Nurse and Client
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PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of D
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isease Among Diverse Populations
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14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
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15. Health Teaching and Coaching
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16. Empowerment-Oriented Communication Strategies to Reduce Stress ma ma ma ma ma
PART V: Accommodating Clients with Special Communication Needs
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17. Communicating with Clients Experiencing Communication Deficits
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18. Communicating with Children ma ma
19. Communicating with Older Adults ma ma ma
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,20. Communicating with Clients in Crisis ma ma ma ma
21. Communicating with Clients and Families at End of Life ma ma ma ma ma ma ma ma
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals ma ma ma ma
24. Communicating for Continuity of Care ma ma ma ma
25. Documentation in an Electronic Era ma ma ma ma
26. Communication at the Point of Care: Application of e-Health Technologies
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Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIP
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LE CHOICE ma
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the followi
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ng characteristics of nursing except
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a. historically nursing is as old as mankind. ma ma ma ma ma ma
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A ma ma
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated
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to care of the sick and later in the home by female caregivers with no formal education, nursing was n
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ot identifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Note
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s on Nursing introduced the world to the functional roles of professional nursing and the need for for
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mal education.
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DIF: Cognitive Level: Comprehension ma ma
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Int
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egrity
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, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection,
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was
a. Abraham Maslow. ma
b. Martha Rogers. ma
c. Hildegard Peplau. ma
d. Florence Nightingale. ma
CORRECT ANSWER: D ma ma
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in pr
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eventing infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge ma ma
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Manage
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ment of Care ma ma
3. Today, professional nursing education begins at the
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a. undergraduate level. ma
b. graduate level. ma
c. advanced practice level. ma ma
d. administrative level. ma
CORRECT ANSWER: A ma ma
Today, professional nursing education begins at the undergraduate level, with a growing number of nurs
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es choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurse
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s are prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: m a m a Cognitive Level: Comprehension ma ma
REF: p. 2 TOP: Step of the Nursing Process: All phas
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es MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines a
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nd emphasizes its unique functional characteristics. The four key concepts that form the foundation for
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