Multidimensional Care I / MDC 1
Book 2 – Rasmussen University
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Question:
What is communication?
Answer:
Exchange of information between two or more people
Question:
What are the four parts of the communication process?
Answer:
Sender, message, channel, receiver
,Question:
What is 'noise' in communication?
Answer:
Anything that interferes with the message (e.g., pain, stress, distractions)
Question:
What is feedback in communication?
Answer:
Response that shows the message was understood
Question:
What is the difference between verbal and nonverbal communication?
Answer:
Verbal = words; Nonverbal = body language, tone, facial expressions
Question:
Which is more reliable, verbal or nonverbal communication?
Answer:
Nonverbal
, Question:
What type of communication is best in nursing?
Answer:
Assertive communication
Question:
Why is communication important in nursing?
Answer:
It improves patient safety, care, and outcomes
Question:
How should a nurse communicate with an unconscious patient?
Answer:
Speak to them and treat them with respect
Question:
What is empathy?
Answer:
Understanding and acknowledging a patient's feelings