C235 Study Guide Part 3 Exam | Questions and
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Terms in this set (32)
What two types of information do Organization level and Department level
employees need to know as part of information
orientation?
What are some examples of Organization overview including history, mission,
"Organization-Level Information" vision, values, culture and strategy. Organization-
level policies and procedures, compensation,
employee benefits and services. Safety and
accident prevention. Physical facilities (cafeteria,
workout areas). Customer relations. Employee and
union relations.
What are some examples of Department role, functions, and guiding
"Department-Level Information" philosophy (2) Specific job duties and
responsibilities (3) Policies, procedures, rules, and
regulations (4) Performance expectations,
including relations with peers and with other
departments "
Describe HR's role in the new hire - Highlight key policies- Providing an overview or
orientation/socialization process the organization- Providing realistic job preview
, What are the three steps of the 1. Establish/define goals and clarify expectations 2.
performance management cycle? Provide feedback & coaching/development 3.
Evaluate performance and conduct performance
reviews
What are the organizational benefits 1. Lower turnover 2. Higher productivity per
of effective performance employee 3. Improved business results
management.
What are the individual benefits of 1. Understand organizational expectations 2.
effective performance management Management can do better job with job
promotions
Ranking Involves the ranking of ratees against others in the
same department or job classification. List
employees from best to worst.
Forced distribution The rate is forced to divide candidates into
predetermined categories (top 10% will receive
excellent, bottom 20% will receive unsatisfactory)
Using percentage to rank
Trait-rating Several dimensions of job performance are
analyzed and "anchored" only with numbers or
adjectives ("above average" or "needs
improvement").
Behaviorally anchored rating scales Several dimensions of job performance are drawn
from a job analysis and "anchored" at each of
several points with statements of behavior
reflecting the level of performance.
Answers | Verified Solutions | 2026 Edition | Pass
Guaranteed
Save
Terms in this set (32)
What two types of information do Organization level and Department level
employees need to know as part of information
orientation?
What are some examples of Organization overview including history, mission,
"Organization-Level Information" vision, values, culture and strategy. Organization-
level policies and procedures, compensation,
employee benefits and services. Safety and
accident prevention. Physical facilities (cafeteria,
workout areas). Customer relations. Employee and
union relations.
What are some examples of Department role, functions, and guiding
"Department-Level Information" philosophy (2) Specific job duties and
responsibilities (3) Policies, procedures, rules, and
regulations (4) Performance expectations,
including relations with peers and with other
departments "
Describe HR's role in the new hire - Highlight key policies- Providing an overview or
orientation/socialization process the organization- Providing realistic job preview
, What are the three steps of the 1. Establish/define goals and clarify expectations 2.
performance management cycle? Provide feedback & coaching/development 3.
Evaluate performance and conduct performance
reviews
What are the organizational benefits 1. Lower turnover 2. Higher productivity per
of effective performance employee 3. Improved business results
management.
What are the individual benefits of 1. Understand organizational expectations 2.
effective performance management Management can do better job with job
promotions
Ranking Involves the ranking of ratees against others in the
same department or job classification. List
employees from best to worst.
Forced distribution The rate is forced to divide candidates into
predetermined categories (top 10% will receive
excellent, bottom 20% will receive unsatisfactory)
Using percentage to rank
Trait-rating Several dimensions of job performance are
analyzed and "anchored" only with numbers or
adjectives ("above average" or "needs
improvement").
Behaviorally anchored rating scales Several dimensions of job performance are drawn
from a job analysis and "anchored" at each of
several points with statements of behavior
reflecting the level of performance.
