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C235 - Topic 9 Exam | Questions and Answers | Verified Solutions | 2026 Edition | Pass Guaranteed

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C235 - Topic 9 Exam | Questions and Answers | Verified Solutions | 2026 Edition | Pass Guaranteed

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C235 - Topic 9 Exam | Questions and Answers |
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Terms in this set (52)



Performance Management Involves the definition, development, and
evaluation of employee job performance. It also
comprises a cycle of activity fundamental to the
process of management.


help subordinates understand what In managing performance, managers must
is expected of them, coach them to
improve, evaluate their performance,
and allocate organizational rewards
on the basis of that evaluation


Human Resources The administration of organizational rewards is
managed by


ensure a fair performance system, In managing performance, HR has the
train managers on the performance responsibility to?
system, manage the relationship
between employee and manager,
and record and store performance
reviews.

, the traditional once-a-year the trend in many organizations in recent years has
performance appraisal systems and been to "do away" with?
substitute continuous performance
management systems.


High Performance Work Practices A set of complimentary work practices associated
with organizational success and focused on three
broad areas: high employee involvement, skill
development, and rewards.


performance is simply behavior or results of behaviors that have
been evaluated in an organization.


a) the appropriate mix and level of To perform effectively, an employee needs two
knowledge, skills, and abilities (KSAs) things
and
b) motivation in the form of a desire
to behave in ways conducive to goal
accomplishment.


provide documentation of employee The dual purposes of PM are to
performance for use in administrative
decisions and to provide coaching
and feedback that is helpful in
furthering performance
improvement.


Evaluation (Administrative) Two major categories of PM.
Development


the connection between their work A fundamental requirement for managers is to help
output and the success of the firm as their subordinates understand?
a whole.

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