NUFT 204 Exam 1 - Chapter 24:
Communication Exam Questions and
Answers (Latest 2026)
What is key to a patient-nurse relationship? - Correct
Answers ✅therapeutic communication
What does therapeutic communication in a patient-nurse
relationship allow for? - Correct Answers ✅1. improved
safety
2. patient-centered care
What is one of the biggest barriers to communication in a
society? - Correct Answers ✅many spoken languages
What can a nurse use to provide opportunities to bridge
cultural gaps? - Correct Answers ✅effective
communication skills
What is the definition of communication? - Correct Answers
✅ongoing dynamic process of sending, receiving, and
comprehending messages between 2 or more people
What are the 8 elements of the communication process? -
Correct Answers ✅1. referent
2. sender (encoder)
3. message
,NUFT 204 Exam 1 - Chapter 24:
Communication Exam Questions and
Answers (Latest 2026)
4. channel
5. environment
6. interpersonal variables
7. receiver (decoder)
8. feedback
What is the definition of referent? Give examples of referents.
- Correct Answers ✅the motivation for communication
examples: sights, sounds, perceptions, ideas
What is the definition of sender (encoder)? - Correct
Answers ✅the person who initiates, encodes, and transmits
the message
What is the definition of message? - Correct Answers ✅the
content (verbal or nonverbal information) the sender
expresses and intends for the receiver
What are the characteristics of an effective message? -
Correct Answers ✅1. clear
2. direct
3. in an understandable language for the receiver
, NUFT 204 Exam 1 - Chapter 24:
Communication Exam Questions and
Answers (Latest 2026)
What should a nurse do, besides using the characteristics of
an effective message, to ensure a message is received
correctly? - Correct Answers ✅monitor verbal and
nonverbal cues that suggest confusion or misunderstanding
What is the definition of a channel? - Correct Answers
✅the method of transmitting and receiving a message
through visual, auditory, and tactile senses (ie sight, hearing,
facial expressions, touch, body language)
What communication skill is important to use to accurately
decode and understand a message? - Correct Answers
✅active listening
What is the definition of a reciever? - Correct Answers
✅the person to who receives and decodes the sender's
message
To ensure more effective communication with a patient, what
is important for a nurse to do? - Correct Answers ✅build
rapport
What is the definition of feedback? - Correct Answers ✅the
message the receiver returns to the sender that indicates the
receipt of the message
Communication Exam Questions and
Answers (Latest 2026)
What is key to a patient-nurse relationship? - Correct
Answers ✅therapeutic communication
What does therapeutic communication in a patient-nurse
relationship allow for? - Correct Answers ✅1. improved
safety
2. patient-centered care
What is one of the biggest barriers to communication in a
society? - Correct Answers ✅many spoken languages
What can a nurse use to provide opportunities to bridge
cultural gaps? - Correct Answers ✅effective
communication skills
What is the definition of communication? - Correct Answers
✅ongoing dynamic process of sending, receiving, and
comprehending messages between 2 or more people
What are the 8 elements of the communication process? -
Correct Answers ✅1. referent
2. sender (encoder)
3. message
,NUFT 204 Exam 1 - Chapter 24:
Communication Exam Questions and
Answers (Latest 2026)
4. channel
5. environment
6. interpersonal variables
7. receiver (decoder)
8. feedback
What is the definition of referent? Give examples of referents.
- Correct Answers ✅the motivation for communication
examples: sights, sounds, perceptions, ideas
What is the definition of sender (encoder)? - Correct
Answers ✅the person who initiates, encodes, and transmits
the message
What is the definition of message? - Correct Answers ✅the
content (verbal or nonverbal information) the sender
expresses and intends for the receiver
What are the characteristics of an effective message? -
Correct Answers ✅1. clear
2. direct
3. in an understandable language for the receiver
, NUFT 204 Exam 1 - Chapter 24:
Communication Exam Questions and
Answers (Latest 2026)
What should a nurse do, besides using the characteristics of
an effective message, to ensure a message is received
correctly? - Correct Answers ✅monitor verbal and
nonverbal cues that suggest confusion or misunderstanding
What is the definition of a channel? - Correct Answers
✅the method of transmitting and receiving a message
through visual, auditory, and tactile senses (ie sight, hearing,
facial expressions, touch, body language)
What communication skill is important to use to accurately
decode and understand a message? - Correct Answers
✅active listening
What is the definition of a reciever? - Correct Answers
✅the person to who receives and decodes the sender's
message
To ensure more effective communication with a patient, what
is important for a nurse to do? - Correct Answers ✅build
rapport
What is the definition of feedback? - Correct Answers ✅the
message the receiver returns to the sender that indicates the
receipt of the message
