TECHNICAL COMMUNICATION 2026
EXAMINATION TEST COMPLETE
QUESTIONS AND SOLUTIONS UPDATED
◉What does reader group 1: managers mean and need? Answer:
Not familiar with fine technical points, have forgotten details of your
project or both. They need background info, definitions of technical
terms, lists and other format devices that nightlight points, and clear
statements about what is supposed to happen next.
◉What does reader group 3: operators mean and need? Answer:
Gets most of the attention. Needs a clear table of contents for
locating sections that relate to them, easy to read listings for
procedures or instructions, definitions of technical terms, and a
clear statement of exactly how the document affects their jobs.
◉What does reader group 4: general readers mean and need?
Answer: Often have the least amount of info about your topic or
field. Need definitions of technical terms, frequent use of graphics,
such as charts and photographs, and a clear distinction between
facts and opinions
, ◉How many decision levels are there and what are they? Answer:
1-decision makers
2-advisers
3- receivers
◉Why are the first level audience, decision makers, important?
Answer: They must act on the info. They translate info into action.
Usually not always managers within the organization.
◉Why are the second level audience, decision advisers, important?
Answer: Called influencers, they read the document and give advice
to those who make the decisions. Is composed of experts like
engineers and academic countants, who are asked to comment on
technical matters.
◉Why are the third level audience, Receivers, important? Answer:
Defined as operators, those who may be asked to follow guidelines
or instructions contained in a report.
◉How many and what are the principle of organization? Answer: 1-
write different parts for different readers
2- emphasize beginnings and endings
3- repeat key points
EXAMINATION TEST COMPLETE
QUESTIONS AND SOLUTIONS UPDATED
◉What does reader group 1: managers mean and need? Answer:
Not familiar with fine technical points, have forgotten details of your
project or both. They need background info, definitions of technical
terms, lists and other format devices that nightlight points, and clear
statements about what is supposed to happen next.
◉What does reader group 3: operators mean and need? Answer:
Gets most of the attention. Needs a clear table of contents for
locating sections that relate to them, easy to read listings for
procedures or instructions, definitions of technical terms, and a
clear statement of exactly how the document affects their jobs.
◉What does reader group 4: general readers mean and need?
Answer: Often have the least amount of info about your topic or
field. Need definitions of technical terms, frequent use of graphics,
such as charts and photographs, and a clear distinction between
facts and opinions
, ◉How many decision levels are there and what are they? Answer:
1-decision makers
2-advisers
3- receivers
◉Why are the first level audience, decision makers, important?
Answer: They must act on the info. They translate info into action.
Usually not always managers within the organization.
◉Why are the second level audience, decision advisers, important?
Answer: Called influencers, they read the document and give advice
to those who make the decisions. Is composed of experts like
engineers and academic countants, who are asked to comment on
technical matters.
◉Why are the third level audience, Receivers, important? Answer:
Defined as operators, those who may be asked to follow guidelines
or instructions contained in a report.
◉How many and what are the principle of organization? Answer: 1-
write different parts for different readers
2- emphasize beginnings and endings
3- repeat key points
