TECHNICAL COMMUNICATION 2026
EXAM STUDY GUIDE QUESTIONS AND
ANSWERS VERIFIED A+
◉How is INFORMATION in technical communication important?
Answer: People who read it may want to know how to perform an
operation or follow an established procedure b/c they want to make
an informed decision. Clear and reliable info is the basis.
◉How is ANALYSIS in technical communication important? Answer:
It's essential to problem solving and decision making. May be asked
to analyze options for a supervisor who will make a
recommendation to a client or you may be asked to use analysis to
make your own recommendation.
◉How is ARGUMENT in technical communication important?
Answer: Good arguments forms the basis for all technical
communication. Every time you commit words to paper you are
arguing your point.
◉What are the 3 purposes for a document? Answer: Information,
analysis, and argument
, ◉What is one cardinal rule that governs all on the job writing?
Answer: Write for the reader,not for yourself.
◉What are the 4 obstacles for readers? Answer: 1.) constant
interruptions
2.) impatience finding info they need
3.) A different technical background from the writer
4.) Shared decision making authority with others
◉What are 4 ways to understand your audience? Answer: 1.) Write
down what you know about your reader.
2.) Talk with colleagues who have written to the same readers.
3.) Find out who makes decisions.
4.) Remember that all readers prefer simplicity.
◉What two ways can you classify a reader? Answer: Knowledge and
influence.
◉What does reader group 2: experts mean and need? Answer: 1.)
Experts-may be educated. May need thorough explanations of tech.
details, references to outside sources used in report, data placed in
tables and figures, clearly labeled appendices for supporting info.
EXAM STUDY GUIDE QUESTIONS AND
ANSWERS VERIFIED A+
◉How is INFORMATION in technical communication important?
Answer: People who read it may want to know how to perform an
operation or follow an established procedure b/c they want to make
an informed decision. Clear and reliable info is the basis.
◉How is ANALYSIS in technical communication important? Answer:
It's essential to problem solving and decision making. May be asked
to analyze options for a supervisor who will make a
recommendation to a client or you may be asked to use analysis to
make your own recommendation.
◉How is ARGUMENT in technical communication important?
Answer: Good arguments forms the basis for all technical
communication. Every time you commit words to paper you are
arguing your point.
◉What are the 3 purposes for a document? Answer: Information,
analysis, and argument
, ◉What is one cardinal rule that governs all on the job writing?
Answer: Write for the reader,not for yourself.
◉What are the 4 obstacles for readers? Answer: 1.) constant
interruptions
2.) impatience finding info they need
3.) A different technical background from the writer
4.) Shared decision making authority with others
◉What are 4 ways to understand your audience? Answer: 1.) Write
down what you know about your reader.
2.) Talk with colleagues who have written to the same readers.
3.) Find out who makes decisions.
4.) Remember that all readers prefer simplicity.
◉What two ways can you classify a reader? Answer: Knowledge and
influence.
◉What does reader group 2: experts mean and need? Answer: 1.)
Experts-may be educated. May need thorough explanations of tech.
details, references to outside sources used in report, data placed in
tables and figures, clearly labeled appendices for supporting info.
