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1. Why is it important to participate in every Cintas Initiative?
Cintas is a growing and stable Fortune 500 Company that provides world class
____________ that enables me to work in a safe environment where I have total
control over ____________ my financial and ___________ goals. - Correct
Answer: training
achieving
professional
2. How will your participation contribute to your success as well as the success
of Cintas? - Correct Answer: Participating in VPP and Smith Driver
training keeps me safe and reduces the amount Cintas pays out in accident
claims. Following the NCNS, EAT process and Securing At- Risk renewals
allows me to retain my customers and earn additional income (Renewal
Bonus, Route Volume Commission). Selling Catalog, Charging LR's for Lost
and Damaged products, and Participating in all Growth Contests provides
maximum value to the customer while giving me the opportunity give
myself a pay raise without waiting for my annual review.
3. Every Cintas location is injury free
,b. Every Cintas partner is engaged in continuously improving
c. Cintas is widely recognized as one of the world's leaders in health and safety
performance - Correct Answer: What are the three tenants of the Safety
Vision?
a. Every Cintas location is __________ free
b. Every Cintas partner is ___________ in continuously improving
c. Cintas is widely recognized as one of the _________ _________ in ________
and _________ performance
4. What is VPP? - Correct Answer: Voluntary Protection Program
5. What does the Acronym S.A.F.E.L.I.F.T stand for?
a. Size Up the Load
b. Assess and Plan the Job
c. Firm Base of Support
d. Easier with Your Knees Bent
e. Loose Grips Cause Strains
f. Is the Load Close
g. Flex Your Legs to Lift
h. Turn Your Body, Don't Twist - Correct Answer: a. ________ Up the Load
b. ________ and Plan the Job
c. ________Base of Support
d. ______ with Your Knees Bent
e. ______ Grips Cause Strains
,f. Is the _______ Close
g. _______ Your Legs to Lift
h. _______ Your Body, Don't Twist
6. What is the most common injury on the route? - Correct Answer: The
Back
7. What are the 5 keys to Smith Driving?
Aim High in Steering
Get the Big Picture
Keep Your Eyes Moving
Leave Yourself an Out
Make Sure They See You - Correct Answer: What are the 5 keys to Smith
Driving?
______ High in Steering
______ the Big Picture
______Your Eyes Moving
______Yourself an Out
______Sure They See You
8. How often must you complete the Smith Driver Training refresher training?
- Correct Answer: Quarterly
, 9. What are the required documents for a driver? - Correct Answer:
Current Medical Examiners Certificate, Valid Driver's License, Current
Vehicle Registration, and Insurance Card
10.What is the Principal Objective of Corporate Culture? - Correct Answer:
We will exceed our customer's expectations to maximize the long-term
value of Cintas for its shareholders and working partners
11. What are the elements of our Corporate Character? - Correct Answer:
Professional
Thorough
High Principals and Moral Values
High Standards of Performance
Spartan Approach
Enthusiastic
Competitive Urgency
Positive Discontent
12. What does the phrase Competitive Urgency Mean? - Correct Answer:
Attending to every detail of our business with a sense of Urgency,
Enthusiasm, Professionalism and Thoroughness as if failure to do-so would
result in the loss of a customer or working partner
13. What is Cintas' open communication Process? - Correct Answer:
Partners are encouraged to discuss any issues with their supervisor. If their
supervisor is unable to resolve they should seek out their supervisor's