TCOLE TELECOMMUNICATOR EXAM
Study online at https://quizlet.com/_hlspqg
1. 1. Actions that are taken to ensure standards and Quality Assurance
procedures are upheld in order to deliver services
that meet performance requirements are part of this
performance standard process. (1.3.1)
a.Quality Assurance
b.Quality Control
c.Quality Improvement
d.Quality Promotion
2. 2. In 2015, the number of adults living in middle-in- 50%
come households fell to __________________. (9.1.5)
a. 40%
b. 45%
c. 50%
d. 55%
3. What is one of the most significant precipitants of Wife Abuse
adult female suicide? (10.2.5)
a. Depression
b. Wife abuse
c. Childhood physical, emotional, or sexual abuse
d. Eating disorders
4. 4. The variation of influence of diversity over how we Secondary
perceive ourselves, our stage in life, and other life
experiences are all __________________ dimensions of
diversity. (9.1.10)
a. primary
b. secondary
c. basic
d. fundamental
, TCOLE TELECOMMUNICATOR EXAM
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5. ___________enable the general public to make a 911 call NextGen911
through virtually any communications device. (3.1.4)
Select one:
a. Basic 911
b. Enhanced 911
c. NexGen 911
d. Wireless network
6. 6. Which type of hostage taker will undermine them- Emotionally Unstable
selves during negotiations and are more likely to com-
mit suicide? (10.7.3)
Select one:
a. Hostage takers with antisocial personality disorder
b. Hostage takers with borderline personality disor-
der
c. Hostage takers that are emotionally unstable
d. Hostage takers that have major depression
episodes
7. 7.__________ is important for passing on traditions and Language
beliefs. (9.1.2)
Select one:
a. Social organization
b. Language
c. Economic system
d. Religion
8. 8. is defined as taking charge of the choices made. Responsibility
(8.1.2)
a. Honesty
, TCOLE TELECOMMUNICATOR EXAM
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b. Reliability
c. Accountability
d. Responsibility
9. 9. When broadcasting the first name of a person, what A. R as in Robert, A as in
would be the appropriate way to incorporate phonetic Adam, Y and in Young
alphabets? (5.1.1)
a. R as in Robert, A as in Adam, Y as in Young
b. R-Ray-A-Y
c. Ray, as in Raymond
d.R-Robert, A-Adam, Y-Young
10. 10. Which of the following is the first trend discussed Global Markets becoming
in this course? (9.1.4) highly competitive
a. Increased discrimination against people over 40
b. People celebrating their differences
c. United States population is changing dramatically
d. Global markets becoming highly competitive
11. 11. Which section of Executive Order 12731 says that Section 101
Federal employees are to respect and adhere to the
fundamental principles of ethical service? (8.1.5)
a. Section 1
b. Section 100
c. Section 101
d. Section 103
12. 12. Constant worrying, racing thoughts, forgetful- Cognitive
ness, and disorganization are all __________________
symptoms of stress. (7.1.2)
a. physical
Study online at https://quizlet.com/_hlspqg
1. 1. Actions that are taken to ensure standards and Quality Assurance
procedures are upheld in order to deliver services
that meet performance requirements are part of this
performance standard process. (1.3.1)
a.Quality Assurance
b.Quality Control
c.Quality Improvement
d.Quality Promotion
2. 2. In 2015, the number of adults living in middle-in- 50%
come households fell to __________________. (9.1.5)
a. 40%
b. 45%
c. 50%
d. 55%
3. What is one of the most significant precipitants of Wife Abuse
adult female suicide? (10.2.5)
a. Depression
b. Wife abuse
c. Childhood physical, emotional, or sexual abuse
d. Eating disorders
4. 4. The variation of influence of diversity over how we Secondary
perceive ourselves, our stage in life, and other life
experiences are all __________________ dimensions of
diversity. (9.1.10)
a. primary
b. secondary
c. basic
d. fundamental
, TCOLE TELECOMMUNICATOR EXAM
Study online at https://quizlet.com/_hlspqg
5. ___________enable the general public to make a 911 call NextGen911
through virtually any communications device. (3.1.4)
Select one:
a. Basic 911
b. Enhanced 911
c. NexGen 911
d. Wireless network
6. 6. Which type of hostage taker will undermine them- Emotionally Unstable
selves during negotiations and are more likely to com-
mit suicide? (10.7.3)
Select one:
a. Hostage takers with antisocial personality disorder
b. Hostage takers with borderline personality disor-
der
c. Hostage takers that are emotionally unstable
d. Hostage takers that have major depression
episodes
7. 7.__________ is important for passing on traditions and Language
beliefs. (9.1.2)
Select one:
a. Social organization
b. Language
c. Economic system
d. Religion
8. 8. is defined as taking charge of the choices made. Responsibility
(8.1.2)
a. Honesty
, TCOLE TELECOMMUNICATOR EXAM
Study online at https://quizlet.com/_hlspqg
b. Reliability
c. Accountability
d. Responsibility
9. 9. When broadcasting the first name of a person, what A. R as in Robert, A as in
would be the appropriate way to incorporate phonetic Adam, Y and in Young
alphabets? (5.1.1)
a. R as in Robert, A as in Adam, Y as in Young
b. R-Ray-A-Y
c. Ray, as in Raymond
d.R-Robert, A-Adam, Y-Young
10. 10. Which of the following is the first trend discussed Global Markets becoming
in this course? (9.1.4) highly competitive
a. Increased discrimination against people over 40
b. People celebrating their differences
c. United States population is changing dramatically
d. Global markets becoming highly competitive
11. 11. Which section of Executive Order 12731 says that Section 101
Federal employees are to respect and adhere to the
fundamental principles of ethical service? (8.1.5)
a. Section 1
b. Section 100
c. Section 101
d. Section 103
12. 12. Constant worrying, racing thoughts, forgetful- Cognitive
ness, and disorganization are all __________________
symptoms of stress. (7.1.2)
a. physical
