BUSA QUIZ 1 QUESTIONS AND ANSWERS
Communication skills in the work force - CORRECT ANSWER✅✅Strong communication skills will make
you marketable even in a tough economic climate. When jobs are few and competition is fierce,
superior communication skills will give you an edge over other job applicants. Recruiters rank
communication high on their wish lists.
What is the writing responsibility of salaried employers? - CORRECT ANSWER✅✅2/3 have some writing
responsibility while 1/3 do not meet the requirements
What is the top skill set that is sought by employers? - CORRECT ANSWER✅✅oral and written
communication skills
What is an email? - CORRECT ANSWER✅✅today's version of the business letter or interoffice memo.
What are soft skills? - CORRECT ANSWER✅✅essential career attributes that include the ability to
communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity.*
Sometimes called employability skills or key competencies.
College-education v. high school education - CORRECT ANSWER✅✅College graduates earn more, suffer
less unemployment, and can choose from a wider variety of career options than workers without a
college education. Moreover, college graduates have access to the highest-paying and fastest-growing
careers, many of which require a degree.
What are some twins that could affect a business person or a business communicator? - CORRECT
ANSWER✅✅new communication tools such as social media
the "anytime, anywhere" office
team-based projects
flattened management hierarchies
global competition
a renewed emphasis on ethics
, Rapidly changing communication technologies - CORRECT ANSWER✅✅- businesses exchange
information by e-mail, instant messaging, text messaging, smartphones, fax, voice mail, powerful laptop
computers, and tablets.
- Satellite communications, wireless networking, teleconferencing, and videoconferencing help workers
conduct meetings with associates around the world.
- Social media sites such as Facebook, Twitter, Pinterest, and YouTube as well as blogs, wikis, forums,
and peer-to-peer tools
"Anytime, anywhere" and nonterritorial offices. - CORRECT ANSWER✅✅High-speed and wireless
Internet access has freed millions of workers from nine-to-five jobs in brick-and-mortar offices. Flexible
working arrangements allow them to work at home or on the road.
"work shifter" worker who's work remains outside territory
Self-directed work groups and virtual teams - CORRECT ANSWER✅✅Teamwork has become a reality in
business. Many companies have created cross-functional teams to empower employees and boost their
involvement in decision making.
Flattened management hierarchies - CORRECT ANSWER✅✅To better compete and to reduce expenses,
businesses have for years been trimming layers of management. This means that as a frontline
employee, you will have fewer managers. You will be making decisions and communicating them to
customers, to fellow employees, and to executives.
Heightened global competition. - CORRECT ANSWER✅✅Because many American companies continue
to move beyond domestic markets, you may be interacting with people from many cultures.
Renewed emphasis on ethics - CORRECT ANSWER✅✅With the passage of the Sarbanes-Oxley Act, the
U.S. government now requires greater accountability. As a result, businesses are eager to regain public
trust by building ethical environments.
What are some barriers to effective listening? - CORRECT ANSWER✅✅- physical barriers
- psychological barriers
- language problems
- nonverbal distractions
Communication skills in the work force - CORRECT ANSWER✅✅Strong communication skills will make
you marketable even in a tough economic climate. When jobs are few and competition is fierce,
superior communication skills will give you an edge over other job applicants. Recruiters rank
communication high on their wish lists.
What is the writing responsibility of salaried employers? - CORRECT ANSWER✅✅2/3 have some writing
responsibility while 1/3 do not meet the requirements
What is the top skill set that is sought by employers? - CORRECT ANSWER✅✅oral and written
communication skills
What is an email? - CORRECT ANSWER✅✅today's version of the business letter or interoffice memo.
What are soft skills? - CORRECT ANSWER✅✅essential career attributes that include the ability to
communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity.*
Sometimes called employability skills or key competencies.
College-education v. high school education - CORRECT ANSWER✅✅College graduates earn more, suffer
less unemployment, and can choose from a wider variety of career options than workers without a
college education. Moreover, college graduates have access to the highest-paying and fastest-growing
careers, many of which require a degree.
What are some twins that could affect a business person or a business communicator? - CORRECT
ANSWER✅✅new communication tools such as social media
the "anytime, anywhere" office
team-based projects
flattened management hierarchies
global competition
a renewed emphasis on ethics
, Rapidly changing communication technologies - CORRECT ANSWER✅✅- businesses exchange
information by e-mail, instant messaging, text messaging, smartphones, fax, voice mail, powerful laptop
computers, and tablets.
- Satellite communications, wireless networking, teleconferencing, and videoconferencing help workers
conduct meetings with associates around the world.
- Social media sites such as Facebook, Twitter, Pinterest, and YouTube as well as blogs, wikis, forums,
and peer-to-peer tools
"Anytime, anywhere" and nonterritorial offices. - CORRECT ANSWER✅✅High-speed and wireless
Internet access has freed millions of workers from nine-to-five jobs in brick-and-mortar offices. Flexible
working arrangements allow them to work at home or on the road.
"work shifter" worker who's work remains outside territory
Self-directed work groups and virtual teams - CORRECT ANSWER✅✅Teamwork has become a reality in
business. Many companies have created cross-functional teams to empower employees and boost their
involvement in decision making.
Flattened management hierarchies - CORRECT ANSWER✅✅To better compete and to reduce expenses,
businesses have for years been trimming layers of management. This means that as a frontline
employee, you will have fewer managers. You will be making decisions and communicating them to
customers, to fellow employees, and to executives.
Heightened global competition. - CORRECT ANSWER✅✅Because many American companies continue
to move beyond domestic markets, you may be interacting with people from many cultures.
Renewed emphasis on ethics - CORRECT ANSWER✅✅With the passage of the Sarbanes-Oxley Act, the
U.S. government now requires greater accountability. As a result, businesses are eager to regain public
trust by building ethical environments.
What are some barriers to effective listening? - CORRECT ANSWER✅✅- physical barriers
- psychological barriers
- language problems
- nonverbal distractions
