FIRE INSTRUCTOR 1 ALL PRACTICE UPDATED
QUESTIONS AND ANSWERS SURE A+
✔✔interpersonal communication elements - ✔✔Sender ( instructor)
Message (the lesson)
Receiver ( the student)
Feedback to the sender
interference
✔✔Five general purposes for interpersonal communication - ✔✔Learning
Relating
Influencing
playing
helping
✔✔verbal component - ✔✔Engage in dual perspective
Take responsibility for personal feelings
Show respect for the feelings
try to gain accuracy and clarify
be aware of any special needs
avoid speaking while emotional
✔✔Nonverbal Communication - ✔✔communication without using words, such as
making gestures and facial expressions
✔✔nonverbal communication - ✔✔7% words
38% vocal tone and inflection
55% body language
✔✔nonverbal communication recommendations - ✔✔Eye contact
Facial expression
Gestures
Posture
Poise
Vocal characteristics
Vocal interferences
Touch
Proximity
✔✔Listening Skills - ✔✔50 -- 75 % students spend listening to instructor
✔✔Listening Skills ( components) - ✔✔Attending
Understanding
Remembering
Evaluating
, Responding
✔✔Presentation Techniques
Characterics of effective speaker - ✔✔Audience centered
good development of ideas
good organization of ideas
best choice of words
good delivery skills
good vocal characteristics
conversational tone
positive attitude
appropriate humor
personal style
✔✔Methods of sequency - ✔✔Know to unknown
Simple to complex
whole part whole
Step by Step
✔✔Know Unknown - ✔✔begin with familiar information leading to unfamiliar
✔✔Simple to complex - ✔✔basic knowledge to more complex
✔✔Whole part whole - ✔✔overview of the entire topic and then divide the topic or skills
into subsections
✔✔Step by step - ✔✔teach each individual step in the correct order
✔✔Transitions - ✔✔Maintain interest, continuity, consistency, relationship, previews and
summaries
✔✔Mastery approach to each in the fire and emergency services - ✔✔Competency
based learning
✔✔Mastery approach characteristics - ✔✔Competency based
individual based
specific feedback
modules
instructor supported
specific objectives
criterion referenced testing
✔✔Four step method of instruction - ✔✔Preparation
Presentation
Application
QUESTIONS AND ANSWERS SURE A+
✔✔interpersonal communication elements - ✔✔Sender ( instructor)
Message (the lesson)
Receiver ( the student)
Feedback to the sender
interference
✔✔Five general purposes for interpersonal communication - ✔✔Learning
Relating
Influencing
playing
helping
✔✔verbal component - ✔✔Engage in dual perspective
Take responsibility for personal feelings
Show respect for the feelings
try to gain accuracy and clarify
be aware of any special needs
avoid speaking while emotional
✔✔Nonverbal Communication - ✔✔communication without using words, such as
making gestures and facial expressions
✔✔nonverbal communication - ✔✔7% words
38% vocal tone and inflection
55% body language
✔✔nonverbal communication recommendations - ✔✔Eye contact
Facial expression
Gestures
Posture
Poise
Vocal characteristics
Vocal interferences
Touch
Proximity
✔✔Listening Skills - ✔✔50 -- 75 % students spend listening to instructor
✔✔Listening Skills ( components) - ✔✔Attending
Understanding
Remembering
Evaluating
, Responding
✔✔Presentation Techniques
Characterics of effective speaker - ✔✔Audience centered
good development of ideas
good organization of ideas
best choice of words
good delivery skills
good vocal characteristics
conversational tone
positive attitude
appropriate humor
personal style
✔✔Methods of sequency - ✔✔Know to unknown
Simple to complex
whole part whole
Step by Step
✔✔Know Unknown - ✔✔begin with familiar information leading to unfamiliar
✔✔Simple to complex - ✔✔basic knowledge to more complex
✔✔Whole part whole - ✔✔overview of the entire topic and then divide the topic or skills
into subsections
✔✔Step by step - ✔✔teach each individual step in the correct order
✔✔Transitions - ✔✔Maintain interest, continuity, consistency, relationship, previews and
summaries
✔✔Mastery approach to each in the fire and emergency services - ✔✔Competency
based learning
✔✔Mastery approach characteristics - ✔✔Competency based
individual based
specific feedback
modules
instructor supported
specific objectives
criterion referenced testing
✔✔Four step method of instruction - ✔✔Preparation
Presentation
Application
