Recent Exam 2026-2027 Actual Complete Real Exam
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In American table service, any food item when possible,
is served from a) the left of the guest
b) the right of the guest
c) neither side
d) does not matter - ANSWER-the left of the guest
Suggestive selling techniques can
lead to a) poor comment cards
b) fewer covers, fewer tips
c) angry customers
d) higher sales - ANSWER-higher sales
Knowledgeable servers are also good salespeople
because they a) can describe different foods for sale
b) can talk to the hostess about seating
c) can handle customer complaints
d) know what they are doing - ANSWER-can describe different
foods for sale
,Customer complaints offer
opportunities for a) the server to
learn from their mistakes
b) the tools to know how to cook for the customers
c) the organization to improve their service
d) the guest to get free meals - ANSWER-The organization to
improve their service
What is the proper order for
service? a) Salad, entrée,
soup, dessert
b) Entrée, salad, rolls, beverage
c) Soup, salad, entrée, dessert
d) None of the above - ANSWER-Soup, salad, entrée, dessert
A function guarantee is
a) a date for the function
b) a deposit for the function
c) a minimum number of people expected and for which
payment will be made
d) the time the dinner will be served - ANSWER-a minimum
number of people expected and for which payment will be
made
Du jour in French
means a) with ice
cream
b) the special
c) of the day
,d) none of the above - ANSWER-Of the day
The greatest advantage to a limited
menu is a) no waste
b) Getting better employees
c) Increase food quality
d) The speed and production of service - ANSWER-The speed
and production of service
Good customer relations include
a) Controlling one's temper and remaining calm in a heated
discussion
b) Not hesitating to admit a mistake
c) Both A and B
d) None of the above - ANSWER-Both A and B
The straight dough method is
a) blending flour, fat, and sugar
b) creaming fats and sugars
c) combining all the ingredients and mix
d) blending liquid, yeast, and part of the flour - ANSWER-
combining all the ingredients and mix
Bread flour is generally used for most breads and rolls and
is milled from a) hard wheat
b) soft wheat
c) bran
d) whole wheat - ANSWER-hard wheat
, The primary leavening agent in the production
of cakes is a) liquids
b) eggs
c) baking powder
d) baking soda - ANSWER-baking soda
The leavening agent used in cake
doughnuts is
a) baking
powder
b) baking
soda
c)
yeast
d) cream of tartar - ANSWER-
baking soda
Which of the following is NOT
an herb
a)
basil
b)
oregano
c)
mint
d) salt - ANSWER-d)
salt