WGU C484 ORGANIZATIONAL BEHAVIOR
AND LEADERSHIP EXAM SCRIPT FINAL
PAPER 2026 COMPREHENSIVE Q&A
◉ What type of team is formed when employees from about the
same hierarchical level but from different work areas come together
to accomplish a task?
Virtual team
Diverse team
Divergent team
Cross-functional team
Answer: Cross-functional team
◉ What are primary factors that differentiate virtual teams from
face-to-face teams?
Reduce paraverbal cues and create more frequent social context
, Reduce telecommunications costs and increase paraverbal cues
Improve employee satisfaction and create more frequent social
context
Overcome time and space constraints and create limited social
context
Answer: Overcome time and space constraints and create limited
social context
◉ What is a characteristic of problem-solving teams that is different
than cross-functional teams?
Problem-solving team members meet only on a virtual basis.
Problem-solving team members come from different work units.
Problem-solving team members come from the same work unit.
Problem-solving teams use only computer technology to tie them
together physically
Answer: Problem-solving team members come from the same work
unit.
AND LEADERSHIP EXAM SCRIPT FINAL
PAPER 2026 COMPREHENSIVE Q&A
◉ What type of team is formed when employees from about the
same hierarchical level but from different work areas come together
to accomplish a task?
Virtual team
Diverse team
Divergent team
Cross-functional team
Answer: Cross-functional team
◉ What are primary factors that differentiate virtual teams from
face-to-face teams?
Reduce paraverbal cues and create more frequent social context
, Reduce telecommunications costs and increase paraverbal cues
Improve employee satisfaction and create more frequent social
context
Overcome time and space constraints and create limited social
context
Answer: Overcome time and space constraints and create limited
social context
◉ What is a characteristic of problem-solving teams that is different
than cross-functional teams?
Problem-solving team members meet only on a virtual basis.
Problem-solving team members come from different work units.
Problem-solving team members come from the same work unit.
Problem-solving teams use only computer technology to tie them
together physically
Answer: Problem-solving team members come from the same work
unit.
