WGU C954 INFORMATION TECHNOLOGY
EXAM PREP 3 2026 SOLVED QUESTIONS
ANSWERS GRADED A PLUS CYBERSECURITY
BASICS HANDBOOK
◉ A business wants to allow its employees to communicate online
with each other in real time. What should the business use to
achieve this?
Answer: Instant messaging service
◉ An organization wants to calculate their sales by region. Which
type of software will serve this need?
Answer: Spreadsheet
◉ Which component functions as a computer's working memory?
Answer: Random access memory (RAM)
◉ What is a secondary storage medium?
Answer: Magnetic tape
◉ Which type of network should a company use to connect a group
of computers in an office building?
, Answer: LAN
◉ Which network topology uses a central hub to which all devices
on the network are connected?
Answer: Star
◉ Which multiuser operating system originated at AT&T's Bell
Laboratories?
Answer: Unix
◉ Which lifecycle stage of ITIL focuses on ensuring that a business's
objectives align with those of the IT provider?
Answer: Service strategy (SS)
◉ Why was ITIL developed?
Answer: As a guide to be used globally in the IT industry
◉ Which book of the lifecycle stages refers to the day-to-day
management of a business's IT services?
Answer: Service operation (SO
EXAM PREP 3 2026 SOLVED QUESTIONS
ANSWERS GRADED A PLUS CYBERSECURITY
BASICS HANDBOOK
◉ A business wants to allow its employees to communicate online
with each other in real time. What should the business use to
achieve this?
Answer: Instant messaging service
◉ An organization wants to calculate their sales by region. Which
type of software will serve this need?
Answer: Spreadsheet
◉ Which component functions as a computer's working memory?
Answer: Random access memory (RAM)
◉ What is a secondary storage medium?
Answer: Magnetic tape
◉ Which type of network should a company use to connect a group
of computers in an office building?
, Answer: LAN
◉ Which network topology uses a central hub to which all devices
on the network are connected?
Answer: Star
◉ Which multiuser operating system originated at AT&T's Bell
Laboratories?
Answer: Unix
◉ Which lifecycle stage of ITIL focuses on ensuring that a business's
objectives align with those of the IT provider?
Answer: Service strategy (SS)
◉ Why was ITIL developed?
Answer: As a guide to be used globally in the IT industry
◉ Which book of the lifecycle stages refers to the day-to-day
management of a business's IT services?
Answer: Service operation (SO
