WELLCARE ACT MASTERY UPDATED EXAMS SET
QUESTIONS AND ANSWERS SURE A+
✔✔Which elements are available as part of Wellcare's sales support model? - ✔✔All of
these
✔✔As part of Centene's Ethics and Compliance program, Centene requires all
contracted
brokers/agents to review and agree to its Business Ethics and Code of Conduct Policy. -
✔✔True
✔✔Which of the following actions are you required to do when contacted regarding an
allegation of
noncompliant activity? - ✔✔All of these
✔✔Which of the following statements about CustomPoint® features is FALSE? -
✔✔Access through Wellcare.com
✔✔Materials that include plan comparisons or cost sharing do not require Centers for
Medicare &
Medicaid Services (CMS) submission. - ✔✔False
✔✔The Third-Party Marketing Organization (TPMO) disclaimer must be used by any
TPMO that sells
plans on behalf of more than one Medicare Advantage (MA) plan provider. The
disclaimer must be:
(Select all that apply.) - ✔✔-Included in any marketing materials, including print
materials and television
advertisements developed, used, or distributed by the TPMO.
-Verbally conveyed within the first minute of a sales call.
-Prominently displayed on TPMO websites (regardless of content).
-Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).
✔✔Beneficiary-facing marketing materials developed by a Third-Party Marketing
Organization (TPMO)
for multiple Medicare Advantage (MA) organizations or plans can be reviewed by just
one MA
organization, submitted to the Centers for Medicare & Medicaid Services (CMS) in the
Health Plan
QUESTIONS AND ANSWERS SURE A+
✔✔Which elements are available as part of Wellcare's sales support model? - ✔✔All of
these
✔✔As part of Centene's Ethics and Compliance program, Centene requires all
contracted
brokers/agents to review and agree to its Business Ethics and Code of Conduct Policy. -
✔✔True
✔✔Which of the following actions are you required to do when contacted regarding an
allegation of
noncompliant activity? - ✔✔All of these
✔✔Which of the following statements about CustomPoint® features is FALSE? -
✔✔Access through Wellcare.com
✔✔Materials that include plan comparisons or cost sharing do not require Centers for
Medicare &
Medicaid Services (CMS) submission. - ✔✔False
✔✔The Third-Party Marketing Organization (TPMO) disclaimer must be used by any
TPMO that sells
plans on behalf of more than one Medicare Advantage (MA) plan provider. The
disclaimer must be:
(Select all that apply.) - ✔✔-Included in any marketing materials, including print
materials and television
advertisements developed, used, or distributed by the TPMO.
-Verbally conveyed within the first minute of a sales call.
-Prominently displayed on TPMO websites (regardless of content).
-Electronically conveyed when communicating with a beneficiary through email,
online chat, or other electronic means of communication (regardless of content).
✔✔Beneficiary-facing marketing materials developed by a Third-Party Marketing
Organization (TPMO)
for multiple Medicare Advantage (MA) organizations or plans can be reviewed by just
one MA
organization, submitted to the Centers for Medicare & Medicaid Services (CMS) in the
Health Plan
