LSUS MBA 704 UPDATED FINAL EXAM ACTUAL
QUESTIONS AND ANSWERS SURE A+
✔✔Is OB common sense? - ✔✔No, it is important to rule out alternative explanations
one by one rather than to assume we know about human behavior just because we are
humans or have a single experience
✔✔Will society view organizational function the same way in a few years? - ✔✔No,
there will be a major shift resulting from rapid technological advances, social
awareness, and cultural blending
✔✔What is business ethics? - ✔✔Applying ethical principles to situations that arise at
work
✔✔What is the Sarbanas-Oxley Act? - ✔✔2002; consists of eleven different
requirements aimed at greater accountability, which companies must comply with in
terms of financial reporting
✔✔What does OB research find to be most important in determining whether a
company acts ethically? - ✔✔Not policies and rules regarding conduct, but whether it
has culture of consistently ethical behavior and if leaders are committed to this ethical
behavior
, ✔✔Why is online data privacy more prevalent? - ✔✔Hacking, human error, and data
scraping from social media and other websites
✔✔" ___ percent of companies surveyed report that data privacy and security are
among their top concerns." - ✔✔92
✔✔"A large credit report firm with access to social security numbers, addresses, and
other data, revealed that up to ____ _______ Americans had their personal information
compromised." - ✔✔143 million
✔✔What is data privacy? - ✔✔Refers to individuals' control over the collection, storage,
access, and reporting of their own personal data
✔✔What is the General Data Protection Regulation (GDPR)? - ✔✔2018; all companies
having presence in a European Union (EU) country. This regulation states that for all of
the EU's 500 million citizens, they have the right to have their data "forgotten" and
purged from online records.
✔✔What is the penalty for companies violating the General Data Protection Regulation?
- ✔✔Amounting to 4% of the company's annual revenue or $20 million dollars,
whichever is higher
✔✔What are "wearables"? - ✔✔Data exists regarding to where you are with insights
into what you are doing
✔✔What has a significant impact on the corporate bottom line? - ✔✔Fostering
engagement (a concept related to passion) in employees
✔✔What is employee engagement? - ✔✔A concept that is generally viewed as
managing discretionary effort
✔✔What is discretionary effort? - ✔✔When employees have choices, they will act in a
way that furthers their organization's interests
✔✔What happens when an employee is engaged in work? - ✔✔Employees are fully
involved and enthusiastic about their work
✔✔Quote about engaged employees - ✔✔"Engaged employees are not just committed.
They are not just passionate or proud. They have a line-of-sight on their own futures
and on the organization's mission and goals. They are 'enthused' and 'in gear' using
their talents and discretionary effort to make a difference in their employer's quest for
sustainable business success"
QUESTIONS AND ANSWERS SURE A+
✔✔Is OB common sense? - ✔✔No, it is important to rule out alternative explanations
one by one rather than to assume we know about human behavior just because we are
humans or have a single experience
✔✔Will society view organizational function the same way in a few years? - ✔✔No,
there will be a major shift resulting from rapid technological advances, social
awareness, and cultural blending
✔✔What is business ethics? - ✔✔Applying ethical principles to situations that arise at
work
✔✔What is the Sarbanas-Oxley Act? - ✔✔2002; consists of eleven different
requirements aimed at greater accountability, which companies must comply with in
terms of financial reporting
✔✔What does OB research find to be most important in determining whether a
company acts ethically? - ✔✔Not policies and rules regarding conduct, but whether it
has culture of consistently ethical behavior and if leaders are committed to this ethical
behavior
, ✔✔Why is online data privacy more prevalent? - ✔✔Hacking, human error, and data
scraping from social media and other websites
✔✔" ___ percent of companies surveyed report that data privacy and security are
among their top concerns." - ✔✔92
✔✔"A large credit report firm with access to social security numbers, addresses, and
other data, revealed that up to ____ _______ Americans had their personal information
compromised." - ✔✔143 million
✔✔What is data privacy? - ✔✔Refers to individuals' control over the collection, storage,
access, and reporting of their own personal data
✔✔What is the General Data Protection Regulation (GDPR)? - ✔✔2018; all companies
having presence in a European Union (EU) country. This regulation states that for all of
the EU's 500 million citizens, they have the right to have their data "forgotten" and
purged from online records.
✔✔What is the penalty for companies violating the General Data Protection Regulation?
- ✔✔Amounting to 4% of the company's annual revenue or $20 million dollars,
whichever is higher
✔✔What are "wearables"? - ✔✔Data exists regarding to where you are with insights
into what you are doing
✔✔What has a significant impact on the corporate bottom line? - ✔✔Fostering
engagement (a concept related to passion) in employees
✔✔What is employee engagement? - ✔✔A concept that is generally viewed as
managing discretionary effort
✔✔What is discretionary effort? - ✔✔When employees have choices, they will act in a
way that furthers their organization's interests
✔✔What happens when an employee is engaged in work? - ✔✔Employees are fully
involved and enthusiastic about their work
✔✔Quote about engaged employees - ✔✔"Engaged employees are not just committed.
They are not just passionate or proud. They have a line-of-sight on their own futures
and on the organization's mission and goals. They are 'enthused' and 'in gear' using
their talents and discretionary effort to make a difference in their employer's quest for
sustainable business success"
