FLETC BOP FINAL EVALUATION FULL
SOLUTION UPDATED STUDY GUIDE
⩥ Inclusion.
Answer: A culture that connects each employee to the organization
encourages collaboration, flexibility, and fairness and leverages diversity
throughout the organization so that all individuals are able to participate
and contribute to their full potential.
⩥ Who is responsible for diversity.
Answer: Everyone.
⩥ Managing diversity.
Answer: Managing a diverse workforce that works together in harmony
and is able to communicate with and effectively manage the inmate
population.
⩥ Benefits of a diverse workforce.
Answer: Makes the Bureau of Prisons an employer of choice, retains,
develops, and advances the best talent in the organization, supports the
BOOP's mission statement core ideologies and core values, attracts
highly qualified candidates, creates an environment that works for
everyone, increases productivity and efficiency.
,⩥ How diversity influences our impressions.
Answer: Make observations, stereotypes, draw conclusions based on
observations.
⩥ Strategies for dealing with diversity.
Answer: Approach diversity as a win-win opportunity, no racial
profiling, treat people as individuals, examine assumptions before
actions, realize the impact of decisions and actions.
⩥ Qualities of culturally skilled correctional officers.
Answer: Avoid confrontation, communication, avoid stereotyping,
willingness to learn about other cultures, avoid rash judgments, respect
others and their opinions, comprehension, able to be oneself, listening,
looks for the win-win.
⩥ What is selective perception.
Answer: Seeing only what we want to see.
⩥ What is self-fulfilling prophecy.
Answer: The way our attitudes and expectations come through in the
way we communicate; we act towards others according to the way we
expect them to respond.
⩥ Ethnocentrism.
, Answer: Regard ourselves and our culture, customs, or religion as
inherently superior to others.
⩥ Tolerance.
Answer: The virtue that helps us respect and relate well to people of
diverse backgrounds.
⩥ What are the sizing up skills.
Answer: Positioning, Posturing, Observing, Listening.
⩥ What is positioning.
Answer: Putting yourself in the best possible safe place to see and hear
inmates.
⩥ What is a proper distance between you and an inmate.
Answer: 5-6 feet.
⩥ What is posturing.
Answer: The way you physically present yourself; stand erect, eliminate
distracting behaviors, incline slightly forward.
⩥ What is observing.
SOLUTION UPDATED STUDY GUIDE
⩥ Inclusion.
Answer: A culture that connects each employee to the organization
encourages collaboration, flexibility, and fairness and leverages diversity
throughout the organization so that all individuals are able to participate
and contribute to their full potential.
⩥ Who is responsible for diversity.
Answer: Everyone.
⩥ Managing diversity.
Answer: Managing a diverse workforce that works together in harmony
and is able to communicate with and effectively manage the inmate
population.
⩥ Benefits of a diverse workforce.
Answer: Makes the Bureau of Prisons an employer of choice, retains,
develops, and advances the best talent in the organization, supports the
BOOP's mission statement core ideologies and core values, attracts
highly qualified candidates, creates an environment that works for
everyone, increases productivity and efficiency.
,⩥ How diversity influences our impressions.
Answer: Make observations, stereotypes, draw conclusions based on
observations.
⩥ Strategies for dealing with diversity.
Answer: Approach diversity as a win-win opportunity, no racial
profiling, treat people as individuals, examine assumptions before
actions, realize the impact of decisions and actions.
⩥ Qualities of culturally skilled correctional officers.
Answer: Avoid confrontation, communication, avoid stereotyping,
willingness to learn about other cultures, avoid rash judgments, respect
others and their opinions, comprehension, able to be oneself, listening,
looks for the win-win.
⩥ What is selective perception.
Answer: Seeing only what we want to see.
⩥ What is self-fulfilling prophecy.
Answer: The way our attitudes and expectations come through in the
way we communicate; we act towards others according to the way we
expect them to respond.
⩥ Ethnocentrism.
, Answer: Regard ourselves and our culture, customs, or religion as
inherently superior to others.
⩥ Tolerance.
Answer: The virtue that helps us respect and relate well to people of
diverse backgrounds.
⩥ What are the sizing up skills.
Answer: Positioning, Posturing, Observing, Listening.
⩥ What is positioning.
Answer: Putting yourself in the best possible safe place to see and hear
inmates.
⩥ What is a proper distance between you and an inmate.
Answer: 5-6 feet.
⩥ What is posturing.
Answer: The way you physically present yourself; stand erect, eliminate
distracting behaviors, incline slightly forward.
⩥ What is observing.
