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Esb -Entrepreneurship And Small Business Certification | Questions And Verified Answers|Graded A+|Pass On First Attempt|Brand New 2026 Update

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ESB -ENTREPRENEURSHIP AND SMALL BUSINESS CERTIFICATION | QUESTIONS AND VERIFIED ANSWERS|GRADED A+|PASS ON FIRST ATTEMPT|BRAND NEW 2026 UPDATE

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James owns a restaurant with beginning cash balance of $5,000, $30,000 in sales, $2,000 in
utilities, $6,000 in loans and $4,000 in marketing. What is James ending cash balance? - AN-
SWER $24,800



Shelly owns a car dealership. She just received a shipment of teslas and paid $70,000 for
each one and wants to make 25%. What should her selling price be? - ANSWER $87,500



TRUE OR FALSE: Mortgage Payments are Long Term Liabilities - ANSWER True



Equipment is considered ... - ANSWER a long term asset



ROI is calculated by ... - ANSWER Net Profit / Cost of Investment X 100



Run Rate is calculated by ... - ANSWER Current Revenue for one month X 12



Michelle owns a bakery shop. Her revenue at the end of last month was $6,000. What is
Michelle's run rate? - ANSWER $72,000



Which of the following is a variable expense? - ANSWER commission payments



Anthony owns a bike shop. His monthly cost is $2,750.00. Each bike costs $275.00. How
many bikes does he have to sell to break even? - ANSWER 10



How does an entrepreneur determine his / her selling price? - ANSWER selling price =
cost X desired profit margin + cost

1

, TRUE OF FALSE: Equity = Assets + Liabilities - ANSWER False



________ is the owner's remaining value after all liabilities have been deducted. - AN-
SWER Equity



Peter owns a barber shop. His total monthly cost is $3,500.00. He charges $15.00 per hair
cut. How many hair cuts must his shop perform to break-even? - ANSWER 234



TRUE OR FALSE: Fixed Costs change depending on the volume of production. - ANSWER
False



Which 2 types of information may be found on a profit and loss statement? - ANSWER
Revenue / Expenses



TRUE OR FALSE: Customer Retention Rate is the percentage of existing customers who re-
main customers after a given period. Your customer retention rate can help you better un-
derstand what keeps customers with your company. - ANSWER True



TRUE OR FALSE: Customer Retention Rate can also signal opportunities to improve customer
service - ANSWER True



TRUE OR FALSE: Customer Acquisition refers to bringing in new customers - or convincing
people to buy your products - ANSWER True



In which step of the sales process would you address customer concerns? - ANSWER Ob-
jection



In which step of the sales process would a customer decide to make a purchase - AN-
SWER Closing


2

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