SERVICENOW CIS - DISCOVERY
(NEWYORK) EXAM QUESTIONS AND
ANSWERS 2026 VERIFIED.
Cloud Discovery - ANS Cloud discovery finds resources in AWS and Azure clouds, and then
populates the CMDB with the relevant CIs and relationships.
Two types:
1. Service account cloud discovery
2. Cloud application discovery
Server-less Discovery - ANS Discovery can find applications on host machines without the
need to discover the host first.
Two types:
1. Standard server-less discovery
2. Host-based server-less discovery
Discovery Dashboard displays - ANS 1. The current progress (status) of the actively running
Discovery schedules.
2. Newly discovered devices and applications, by time discovered.
3. Existing devices and applications not updated by Discovery.
4. Errors that occurred during a Discovery schedule that has run.
5. Credentials that were either not required or unused by a Discovery schedule.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 24
,Discovery > Status - ANS The Discovery Status provides a summary of a Discovery launched
from a schedule. You can also cancel a Discovery that is in progress from the Discovery Status
form.
What are the Discovery Status reference lists? - ANS 1. Discovery Log: Classification failures,
CMDB updates, and authentication failures.
2. Devices: Summary of all the devices scanned during discovery, and what action sensors took
on the CMDB.
3. ECC Queue: Connected flow of probe and sensor activity, actual XML payload.
Include Alive - ANS Indicates that this Discovery includes devices on which one port
responded to the scan, but no ports are open. Such a device is considered to be alive. If this
check box is not selected, only active devices with one or more open ports that Discovery can
query are displayed.
Discovery Log - ANS The Discovery Log shows information such as classification failures,
CMDB updates, and authentication failures. A Discovery Log record is created for each action
associated with a discovery status.
Discovery Pattern Log - ANS The Pattern Discovery log includes Horizontal Discovery log
records, which display information about discoveries that were performed with patterns. A
horizontal discovery log record is created for an entire horizontal discovery run, which includes
the results of all the operations specified in the pattern.
Why use Discovery status? - ANS To see a summary of a Discovery, access the ECC queue, as
well as the actual XML payload.
MID Server Fail-Over Behavior in a Cluster - ANS MID Servers in a fail-over cluster each have a
configured order that the platform uses to determine which MID Server to use next in case of
failure. MID Servers in a fail-over cluster work independently and do not load balance with
other MID Servers in that cluster (although they might also be members of load balancing
clusters). When a MID Server fails, the MID Server Cluster Management business rule selects
the highest available MID Server in the order to take over the work. The selected MID Server
checks the ECC Queue and starts with jobs that are either Processing or Ready.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 24
, Where can you set the Shazzam batch size? - ANS In the Discovery Schedule.
What is the default batch size for Shazzam? - ANS 5000
When NOT to use MID server clusters? - ANS For performance and reliability reasons, these
data sources should not be used with MID Server clusters. These external data sources should
only be used with dedicated MID Servers.
1. LDAP
2. Export sets
3. JDBC data sources
When can a MID server specifically cause duplicate data? - ANS If a MID Server in a cluster
fails, the fail-over MID Server starts over at the beginning of the ECC queue task even if much of
the information from the JDBC data source was already returned. This can result in duplicate
data.
What are MID Server Capabilities? - ANS MID Server capabilities define the specific functions
of a MID Server within an IP address range.
Several applications, such as Discovery, Service Mapping, Cloud Management, and
Orchestration can use capabilities, IP ranges, and MID Server selection to narrow the pool of
MID Servers the applications need.
What MID Server Capabilities are available by default? - ANS All
Cloud Management
Nmap
PowerShell
Resolve DNS
REST
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 24
(NEWYORK) EXAM QUESTIONS AND
ANSWERS 2026 VERIFIED.
Cloud Discovery - ANS Cloud discovery finds resources in AWS and Azure clouds, and then
populates the CMDB with the relevant CIs and relationships.
Two types:
1. Service account cloud discovery
2. Cloud application discovery
Server-less Discovery - ANS Discovery can find applications on host machines without the
need to discover the host first.
Two types:
1. Standard server-less discovery
2. Host-based server-less discovery
Discovery Dashboard displays - ANS 1. The current progress (status) of the actively running
Discovery schedules.
2. Newly discovered devices and applications, by time discovered.
3. Existing devices and applications not updated by Discovery.
4. Errors that occurred during a Discovery schedule that has run.
5. Credentials that were either not required or unused by a Discovery schedule.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 1 OF 24
,Discovery > Status - ANS The Discovery Status provides a summary of a Discovery launched
from a schedule. You can also cancel a Discovery that is in progress from the Discovery Status
form.
What are the Discovery Status reference lists? - ANS 1. Discovery Log: Classification failures,
CMDB updates, and authentication failures.
2. Devices: Summary of all the devices scanned during discovery, and what action sensors took
on the CMDB.
3. ECC Queue: Connected flow of probe and sensor activity, actual XML payload.
Include Alive - ANS Indicates that this Discovery includes devices on which one port
responded to the scan, but no ports are open. Such a device is considered to be alive. If this
check box is not selected, only active devices with one or more open ports that Discovery can
query are displayed.
Discovery Log - ANS The Discovery Log shows information such as classification failures,
CMDB updates, and authentication failures. A Discovery Log record is created for each action
associated with a discovery status.
Discovery Pattern Log - ANS The Pattern Discovery log includes Horizontal Discovery log
records, which display information about discoveries that were performed with patterns. A
horizontal discovery log record is created for an entire horizontal discovery run, which includes
the results of all the operations specified in the pattern.
Why use Discovery status? - ANS To see a summary of a Discovery, access the ECC queue, as
well as the actual XML payload.
MID Server Fail-Over Behavior in a Cluster - ANS MID Servers in a fail-over cluster each have a
configured order that the platform uses to determine which MID Server to use next in case of
failure. MID Servers in a fail-over cluster work independently and do not load balance with
other MID Servers in that cluster (although they might also be members of load balancing
clusters). When a MID Server fails, the MID Server Cluster Management business rule selects
the highest available MID Server in the order to take over the work. The selected MID Server
checks the ECC Queue and starts with jobs that are either Processing or Ready.
@COPYRIGHT ALL RIGHTS RESERVED PAGE 2 OF 24
, Where can you set the Shazzam batch size? - ANS In the Discovery Schedule.
What is the default batch size for Shazzam? - ANS 5000
When NOT to use MID server clusters? - ANS For performance and reliability reasons, these
data sources should not be used with MID Server clusters. These external data sources should
only be used with dedicated MID Servers.
1. LDAP
2. Export sets
3. JDBC data sources
When can a MID server specifically cause duplicate data? - ANS If a MID Server in a cluster
fails, the fail-over MID Server starts over at the beginning of the ECC queue task even if much of
the information from the JDBC data source was already returned. This can result in duplicate
data.
What are MID Server Capabilities? - ANS MID Server capabilities define the specific functions
of a MID Server within an IP address range.
Several applications, such as Discovery, Service Mapping, Cloud Management, and
Orchestration can use capabilities, IP ranges, and MID Server selection to narrow the pool of
MID Servers the applications need.
What MID Server Capabilities are available by default? - ANS All
Cloud Management
Nmap
PowerShell
Resolve DNS
REST
@COPYRIGHT ALL RIGHTS RESERVED PAGE 3 OF 24
